Evaluation Manager

Location: Pacific Science Center
Job Code: 196
# of Openings: 1


  1. Opportunity: Pacific Science Center seeks an Evaluation Manager to oversee all evaluation activities including methodology development, data collection and analysis as well as dissemination of reports to stakeholders.  The position reflects Pacific Science Center’s commitment to creating a comprehensive assessment of the museum’s audience and of the effectiveness of its education programs and exhibits. Evaluation at Pacific Science Center guides planning, enables decision-making, strengthens programming, and ultimately results in a more visitor-driven organization.
  1. Organizational Fit:
    • Reports to:  Director of Foundation Relations
    • Positions reporting to this position:  Evaluator, evaluation interns, volunteers
    • Peers:  Data Processing Manager, Membership Manager, Portal to the Public Project Manager, Current Content Project Manager, Discovery Corps and SIP Manager, Manager of Exhibit Development
    • Positions incumbent interfaces with inside and outside organization:  Vice Presidents, program managers, supervisors and external evaluators
    • Compensation:  D.O.E. - please include salary requirements in cover letter
  1. Key Job Responsibilities:
    1. Research and Information Gathering:
  • Designs, implements and oversees evaluation process.
  • Designs front-end, formative, remedial and summative evaluation plans and tools for assessing education programs and exhibits.
  • Oversees IRB submissions and renewals.
  • Compiles evaluation findings, interprets data and completes reports.

b)   Manages Staff and Volunteers:

  • Recruits, hires and manages the work of evaluator, evaluation interns and volunteer data collectors.

c)   Collaborates with Staff:

  • Works with project managers to determine evaluation needs and develop instruments.
  • Works with project managers to forecast and manage evaluation budgets throughout project   implementation.
  • Works with project managers to train staff in evaluation protocols and data collection.
  • Works with members of Grants Office to develop new grant proposals and prepare funder reports.

d)   Communication:

  • Manages relationship with and performance of external program evaluators.
  • Prepares written materials in support of fundraising efforts including research, project goals and evaluation components.
  • Communicates evaluation findings both internally and externally, including written and oral reports for staff and funders.

e)   Other duties as assigned including alternative service.

  1. Major Challenges and Special Conditions:
  2. Ability to work under multiple deadlines.
  3. Ability to coordinate information gathered from staff from all PSC divisions.
  4. Ability to work with external evaluators.
  5. Available to work occasional weekend, holiday and evening hours outside of regular work schedule as needed.
  1. Position Requirements –Education, Experience, Knowledge, Skills, Abilities
    1. Education: Master’s Degree, preferably in museum studies or education.
    2. Experience: Three to five years specifically in evaluation of education programs, exhibits, or related field.
    3. Knowledge:
  • Strong understanding of audience research and learning in museums or informal learning settings.
  • Advanced knowledge of experimental design, data collection methods and quantitative and qualitative analysis.
  • Proficiency with statistical applications, electronic database collection tools and database management (e.g. SPSS, NVivo).
  • Understanding of IRB and confidentiality protocol.
    1. Skills:
  • Strong project management skills with ability to successfully manage several large initiatives simultaneously to meet tight deadlines.
  • Exceptional verbal and written communication skills.
  • Strong organizational, analytical, and problem solving skills.
  • Excellent attention to detail.
    1. Abilities:
    2. Ability to work well with staff, visitors, and partners in professional and educational settings.
    3. Proven ability to work independently and as part of a team on multiple, simultaneous, diverse projects.
    4. Ability to interact respectfully with supervisors, fellow employees, volunteers, and science center visitors.
    5. Ability to manage and monitor multiple project budgets and timelines.
  • High level of energy and enthusiasm, positive attitude, service-oriented.


  • Experience with evaluation and assessment in a museum or other informal science education setting.
  • Experience with grant preparation, federally funded projects or longitudinal studies.
  • Visitor Studies Association Competencies: http://visitorstudies.org/professional-development.
  1. Essential Job Functions:

 Get along with others

 Work independently

 Regular/predicable attendance

 Handle stress
 Mental stability

 Stay awake/alert


 Work full-time

 Work overtime

 Travel (local)



 Lift (25 pounds unassisted, moving materials in support of evaluation projects/events)


 Manual dexterity

 Tolerate heat/cold

 Wear uniform or other appropriate attire


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