Care Coordinator

Posting Number: 2014-NU-5298



  • Bachelor’s Degree in a clinical discipline
  • Registration with appropriate regulatory  college or eligibility for same
  • Member of relevant professional association/network preferred
  • Minimum of 4 years clinical professional background
  • Demonstrated clinical assessment skills including the ability to assess clients from pre-admission to post discharge
  • Knowledge of external agencies and resources
  • Demonstrated ability to partner and work effectively with all levels of staff, the interprofessional team, physicians, patients, families and external agencies
  • Demonstrated ability to deal with complex mental health and behavioral issues
  • Ability to maintain effectiveness in varying environments and with different tasks, responsibilities and people
  • Demonstrated knowledge of and ability to provide patient centred care. Demonstrated organizational, problem solving, interpersonal, coaching, negotiation and facilitation skills
  • Strong organizational skills to work independently in an unstructured, demanding environment
  • Demonstrated reliable work habits
  • Ability to work a flexible schedule
  • Strong Windows based computer skills e.g. Microsoft Office Suite
  • Fluency in a language other than English an asset
  • Experience in the clinical setting for which the individual has been hired preferred
  • Neurological experience preferred
  • Evidence of good performance history and attendance record
  • Ability to work in a manner that exemplifies the core values of West Park:  Excellence, Respect, Trust, Collaboration and Accountability
  • Should be aware of conditions and measures that may affect the safety of patients, residents, students, employees, volunteers, physicians and visitors



  • Assess clients for appropriate admission to service and liaise with physicians and team.
  • Manage wait-list and occupancy rates for the service
  • Liase with referring agencies and provide ongoing support/education during the pre-admission phase.
  • Co-ordinate the care of clients from pre-admission to post-discharge while meeting length of stay and occupancy rate targets.
  • Serve as the coordinating contact between patients, family, team members and referring agencies.
  • Refer and coordinate consultant / discipline involvement as needed.
  • Support collection of clinical utilization data in collaboration with Service Manager.
  • Provide resource clinical leadership for the interprofessional team.
  • Provide leadership in program evaluation, program development and research as appropriate.
  • Participate in internal and external committees.
  • Partner with Service Manager to ensure clinical service goals are addressed.
  • Ensure that clinical care issues / concerns are addressed in a timely and effective manner.
  • Ensure that care is patient-focused with an emphasis on culturally appropriate care.
  • Perform other duties as assigned.
  • Ensure timely and accurate completion of clinical documentation such as NRS.


West Park Healthcare Centre is committed to providing accessible employment practices in compliance with the Accessibility for Ontarians with Disabilities Act (AODA). Should you require accommodation for a disability during any phase of the recruitment process, please indicate this in your cover letter.  For further assistance please contact the Human Resources Department at (416) 243-3600 extension 4633.

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