Bi-Lingual Call Center Representative

Location: CPM Healthgrades - Madison
Job Code: 380
# of Openings: 3


CPM Healthgrades, located in Madison, Wisconsin, is the premier growth and business development partner for hospitals.  By combining an innovative business intelligence platform with a comprehensive suite of accountable marketing tools, we help hospitals strategically grow brands, increase admissions and improve the health of patient populations.

Our Teleservices Center is growing and we currently have an opportunity for a Customer Relationship Specialist to join our fast growing company.

The Customer Relationship Specialist position will be responsible for proactive outbound calls and receiving inbound calls designed to add marketing value to our CRM products and services. This is a great opportunity for an energetic, professional, customer focused outbound specialist.

Our Customer Relationship Specialist will be responsible for inbound and outbound calls to market the services of our clients and prospective clients on a daily basis. Calls will be related to educating healthcare consumers, market research, and providing high quality customer service.



  • Fluent in English and Spanish is a must
  • 1-5 years of experience in a call center with fast paced environment
  • Demonstrated success in meeting call and revenue goals
  • Excellent communication skills
  • Previous experience in a healthcare, insurance, or financial services call center environment are desired


CPM Healthgrades offers competitive wages based on experience and a generous benefits package, including health, dental, vision, 401(k), life insurance, and a professional, yet casual work environment.

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