IT Support

Location: Brian Jessel BMW
Job Code: 23
# of Openings: 1

Description

Taking pleasure in success - Brian Jessel BMW

Brian Jessel Vision Statement: To inspire our team at Brian Jessel BMW to constantly exceed our customers' expectations when dealing with every aspect of his or her motoring needs. 

Brian Jessel BMW's philosophy is to continuously surpass our customers' highest expectations by providing 1st-class service and customer satisfaction. The staff at Brian Jessel BMW prides themselves on paying attention to every detail to ensure that our customers continue to service with us; purchase future vehicles from us, and are proud to refer us to their friends and family. We are proud to say that Brian Jessel BMW has been the number 1 BMW dealer in Western Canada since 1997 and the largest dealer in Canada since 2003! Being the number one BMW dealership in Canada is not a title we take lightly. We constantly reassess our systems and make upgrades when and where necessary. Our staff is committed to team work, resourcefulness and ultimately being the best at what we do. However, having fun is definitely a big part of this dynamic and growing organization. We appreciate innovative ideas from our staff. We evolve with technology as it takes us to a more advance world.  We also believe in promotion within the company.  Staff who shows commitment will be recognized, and advanced within Brian Jessel BMW.   

Brian Jessel BMW is also highly committed with community and charitable events in the Lower Mainland. We host numerous well-known charity galas to fund raise for non-profit organizations, as well as sponsoring various charitable community events. 

Are you ready to sign up for a rewarding career with the #1 automotive team? 

Title: IT Support

Report to: IT Manager

Summary of Requirements:

Ideally the candidate will have at least 2 years of experience in supporting requests in-person or remotely; performing technical troubleshooting; workstation builds/rebuilds; installing operating systems; software/hardware installs; patching systems and protecting against viruses/malware; and troubleshooting peripheral and mobile devices. The Desktop Support should also provide excellent client service to end users and staff. He/she is a team player who is resourceful and willing to work evenings and weekends.

Job Description:

  • Configure and install software for various applications and programs
  • Set up, maintain and troubleshoot printers, scanners, and other peripherals
  • Routine updates and installations
  • Familiar with Blackberry, Apple and Android handheld software

Job Specification:

  • The ability to diagnose and troubleshoot software and hardware issues
  • Working knowledge of Office Suite 2010, 2013, Windows 7, Outlook 2010, Active Directory
  • Industry-recognized computer certificate or diploma, i.e. A+ or MCP or MCSE
  • Cisco IP phones
  • Ability to multi-task in a fast-paced environment
  • Effective interpersonal and communication skills
  • Able to work up to 20 hours/week including Saturdays





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