Summary:

The purpose of this position is to sell the line of Benefit cosmetics and skin care products at the Benefit counter for the Military account.

Basic Duties and Responsibilities:

• Greet customers on sales floor and follow the “Magic Formula” 8 step selling system as set in training manual (with particular reference to “the VIP Package” and demonstration procedures.)
• Replace merchandise, as it is sold, following the guidelines in the “Counter Culture Book.”
• Suggest products that meet customer’s needs, demonstrating the (4)-(1)-(1), which is (4) Fake-its (1) Fix-it and (1) Brow Fake-it products on each customer and explain their beneficial properties.
• Know the difference between a “Traffic Stop” and a “Make-up Lesson”.  Book “Make-up Lessons” on a complementary basis to fill quiet trading periods.  For the remainder of store hours, focus on “Traffic Stopping” and following the “Magic Formula” to maximize sales opportunities.
• Ensure that Benefit offers the highest possible level of customer service. This should include the upkeep of a “Celebrity File” or register, samples and appointments.
• Track sales on DBR (Daily Business Record) and Monthly Tracking Report, obtaining Sales Goals from the Counter Manager.
• Receive payment or credit card authorization.
• Wrap and/or bag merchandise.
• Place new merchandise on display so that shelves continuously look neat and tidy, following the guidelines in the “Counter Culture Book.”
• Keep merchandise area clean and neatly organized.
• Take inventory of stock when requested.
• Learn opening and closing procedures, i.e., cash drawers, close outs, turning off work-stations, straightening up work areas, clean tester units, etc.
• Adhere to store procedures for check acceptance and merchandise returns.
• Assist, support and cooperate with co-workers in a respectful manner, following guidelines provided by the Counter Manager.
• Dress in a tastefully trendy manner and follow company dress code for image.
• Maintain a cheerful, upbeat, energetic, fun attitude so that counter atmosphere is playful and exciting for customers and co-workers.
• Turn in time cards and commission figures in a timely manner.
• Attend mandatory company meetings as announced from time-to-time.
• Maintain very high quality of personal hygiene.
• Rapidly acquire product knowledge and application techniques.
• Make suggestions to management about improving and/or creating new products.
• Meet sales goals as established by one’s supervisor and management.
• Refrain from gossiping about self and others.  Bring all personnel problems to the attention of your manager/supervisor or Human Resource Director immediately.
• Responsible for notifying supervisor/manager of any staff absences in a timely manner.
• At all times comply with all Retailer’s policies and procedures.
• Perform any and all reasonable requests made by the Benefit corporate office, as well as the Account Representative, as may be made from time-to-time.

Physical Demands:

The physical demands described here are representative of those that must be met by an employee to successfully perform the basic functions of this job.  Reasonable accommodations will be made to enable individuals with disabilities to perform these basic functions.

Work Environment:

The work environment is typical of a busy high-end department store.  There are very busy periods, as well as very periods with very little traffic.  The position requires one to spend a great deal of time on one’s feet behind the Benefit counter.  The atmosphere is energetic, enthusiastic, fast-paced, fashionable, and always fun.

The work environment characteristics are representative of those an employee encounters while performing the basic functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform these functions.