INTERPRETALK® Coordinator

Location: Horsham

Description

Language Services Associates (LSA), one of the largest and fastest-growing language services providers in the world, is currently seeking upbeat, motivated and friendly professionals to work in its call center.  Qualified candidates must have the capability to work as part of a team within a dynamic and fast-paced call center environment. 

 

As a Call Center Coordinator with LSA, you will be part of a rapidly growing organization that has been named to the Inc. 5000 list of the fastest-growing, privately-held companies in America.  LSA provides a fun and motivational work environment with a variety of incentives and a flexible schedule.  And because the company prefers to promote from within, you will have a multitude of opportunities for growth and advancement to various positions.  

 

When LSA’s clients’ request on demand telephonic interpretation support, the Coordinator is responsible for gathering the necessary intake information and locating the best available Interpreter (in over 200 languages) from LSA’s network of Independently Contracted Linguists.  Coordinators must maintain a friendly, professional demeanor in all interactions with clients, and must have strong listening abilities and exceptional verbal communication skills.  LSA has found that some of its most successful Coordinators are those who have experience in the hospitality industry.

 

LSA is fully committed to maintaining and enhancing its reputation for service excellence.  LSA employees promise to approach every situation with a positive, can do attitude, and strive to consistently deliver exceptional customer service support.  Only candidates that fit into LSA’s can do culture will be considered for this position.

Required Skills:

 

  • Ability to type 30 words per minute
  • Excellent 10-key skills
  • Capacity to handle multiple phone lines at the same time pleasantly and efficiently
  • Ability to work in a dynamic, fast-paced and multi-call handling call center environment
  • Strong verbal communication skills
  • Excellent customer service skills and a positive, can do attitude
  • Accurate hand-eye coordination required for use of computer mouse
  • Being bilingual is a plus
     

All positions are part time (up to 32 hours per week) with a flexible schedule. Since LSA is a 24-hour call center, the company is able to offer morning, afternoon, evening and late night hours.


About LSA
Founded in 1991 by Laura K.T. Schriver, LSA offers a full range of premier language-based services, including Translation and Localization, Video Remote Interpreting, INTERPRETALK® Interpreting by Telephone, Face-to-Face Interpreting, American Sign Language and Language Assessments.  With over 150 employees and a network of more than 5,000 Independently Contracted global Linguists, LSA fulfills the multicultural communication needs of more than 2,000 clients worldwide, in over 200 languages, across virtually every industry segment.  For more information on LSA, please visit
www.lsaweb.com.

 

 

LSA is an Equal Opportunity / Affirmative Action Employer.





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