Call Center Coordinator
Language Services Associates (LSA), one of the largest and fastest-growing language services providers in the world, is currently seeking upbeat, motivated and friendly professionals to work in its call center. Qualified candidates must have the capability to work as part of a team within a dynamic and fast-paced call center environment.
As a Call Center Coordinator with LSA, you will be part of a rapidly growing organization that has been named to the Inc. 5000 list of the fastest-growing, privately-held companies in America. LSA provides a fun and motivational work environment with a variety of incentives and a flexible schedule. And because the company prefers to promote from within, you will have a multitude of opportunities for growth and advancement to various positions.
When LSA’s clients’ request on demand telephonic interpretation support, the Coordinator is responsible for gathering the necessary intake information and locating the best available Interpreter (in over 200 languages) from LSA’s network of Independently Contracted Linguists. Coordinators must maintain a friendly, professional demeanor in all interactions with clients, and must have strong listening abilities and exceptional verbal communication skills. LSA has found that some of its most successful Coordinators are those who have experience in the hospitality industry.
LSA is fully committed to maintaining and enhancing its reputation for service excellence. LSA employees promise to approach every situation with a positive, can do attitude, and strive to consistently deliver exceptional customer service support. Only candidates that fit into LSA’s can do culture will be considered for this position.
All positions are part time (up to 28 hours per week) with a flexible schedule. After 90 days of employment, employees are eligible to become full-time. Full-time status is based on attendance, performance and work attitude. We are currently looking for Coordinators who are available 3-4 days a week between Monday-Friday for day shift hours. This is an on-site position only.
LSA is an Equal Opportunity / Affirmative Action Employer.
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