DESCRIPTION
The Montreal International Language Centre (MILC), founded in 1997, is set on providing customized services to satisfy the needs of each and every student. MILC's goal is not only for its students to improve their language skills or to learn a new language, but to do so in the best possible conditions.
This is why we are prepared to meet the customers’ demands with an array of courses to choose from! Whether they want intensive or part-time language training, private or semi-private courses or even corporate language workshops, we can match their needs with a specific program. And if they don't really know what is best for them, our counselors are pleased to help them make the best decision for their language studies.
JOB DESCRIPTION
Schedule : Full time
Status : Permanent
Salary : According to salary scale
Start Date : As soon as possible
JOB SUMMARY
The MILC coordinator is going to be in charge of the administrative management of the department. The main fields of responsibilities are communications, business development, client relationship management and administrative management.
RESPONSIBILITIES
Communications:
-
Support the development of local end advertising materials that generate awareness and capture interest to drive and retain recruitment quotas;
-
Work closely with other campuses and offices in the coordination of advertising materials;
-
Support the Director in maintaining consistency of brand, and assist with research on market-trends;
-
Assist in the execution of recruiting initiatives (advertising, promotions, PR, etc.);
-
Draft and edit interesting and relevant content for newsletters and other communications efforts;
-
Update, proofread and revise presentations, proposals and advertising materials;
-
Help to maintain an accurate record of marketing collateral on the intranet for staff and sales use;
-
Assist the Director to make sure staff is aware of both internal and external communications;
Business development:
-
Represent LaSalle International through the provision of information to agents and when hosting visitors from overseas;
-
Ensure agents are satisfied with the School’s academic and support services, particularly those provided by the CILM offices;
-
Assist with event planning organized by the CILM and by the International Bureau;
Client Relationship Management:
-
Help to develop, execute and track lead generation on the Client Relationship Management (CRM) system;
-
Monitor all information on CRM regularly;
-
Increase efficacy of both our agent and CRM database to improve inquiry to enrollment ratios;
-
Assist in achieving a higher inquiry to interview ratio in overseas offices;
-
Assist with reporting of recruiting activities and communicate results to Director (email metrics, web analytics, campaign details, etc.);
-
Assist in the developing and implementation of new processes, allowing for more efficient workflow and ease of execution;
Administrative management:
-
Support the Director and academic coordinator in checking staff performance and behavior;
-
Support the Director in the sales team supervision;
-
Support the Director in administrative tasks;
-
Serve on interdepartmental project teams as a MILC resource;
-
Other related tasks.
BENEFITS
-
International company established for over 50 years
-
Constantly growing organization
-
Participatory management philosophy
-
Always up to date regarding new technologies
-
Access to an international network
-
Opportunities for advancement
-
Downtown Montreal
-
Close to green spaces
-
Benefits
-
Pension Plan
-
Wellness Program
REQUIREMENTS
-
5 years’ experience in similar functions;
-
Possess recognized skills for developing internal and external networks;
-
Flexible schedules;
-
Bilingual (Oral and Written) – English and French;
-
Experience in an international environment
We are committed to the equal access to employment program and we encourage applications from women, visible minorities, ethnic minorities, aboriginal and handicapped people.
Note that we can accommodate people with disabilities according to their needs. We invite you to make the request if necessary.
|
