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Market Risk Analyst - Second Shift

Locations: Chicago
ID: 10764

Description

CMEG Clearing is the premier clearing organization in the world, providing risk management services to a broad array of global clients. Business units within Clearing include risk management, financial services, operations and clearing solutions. This position will be exposed to and interact with all business units within Clearing, providing an opportunity to earn additional responsibilities and ultimately advance within Clearing.


Provide front line, first level customer service support for all clearing operational related questions and issues presented by firms, clients, other CME divisions and customers. Analyze and interpret firm risk exposure and cashflows. Answer clearing hotlines and respond to email questions. Troubleshoot, address or escalate customer issues in a timely manner. Document the context of the calls, follow-up as necessary, and see issues resolved before closing out completed customer tickets.


Qualifications:
- BA Degree
- Excellent customer service, outstanding communication and interpersonal skills
- Detail oriented
- Ability to work in a fast paced, deadline-driven environment
- Proficiency in MS Office
- Customer service background and/or industry knowledge

Preferred
- 1-2yrs experience in financial services industry
- Knowledge of IRS products and Calypso

As the world’s leading and most diverse derivatives marketplace, CME Group (www.cmegroup.com) is where the world comes to manage risk. Based in Chicago, with offices in New York, London, Singapore, Calgary, Houston, São Paulo, Singapore, Tokyo and Washington D.C., our team of more than 2,500 employees has an impact on the global economy every day. We offer:
 
  • The widest range of global benchmark futures and options available across all major asset classes;
  • The most advanced trading technology;
  • Industry-leading clearing and risk management capabilities;
  • A relentless customer focus, serving leading investment and commercial banks, hedge funds, proprietary trading firms, pension funds, sovereign wealth funds, asset managers, corporations and individual traders; and,
  • A great place to work.
 
With this strong foundation in place, we are looking to continue growing our business in both listed and over-the-counter markets. To support this growth, we are seeking highly motivated individuals to help foster our corporate culture and uphold our core values of leading with conviction and integrity, advancing the global economy, building lasting relationships and acting with ingenuity every day. 
 
We hope you will consider joining our world-class team.


 

 





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