Nexus IS

Senior Account Manager (Technology Sales)

Department: Sales
Location: Pleasanton
Employment Duration: Regular Full-Time
Job Code: 158509

About Nexus

Nexus is passionate about our belief in the power of advanced technologies to help organizations Connect, Collaborate, and Create. We deliver complex end-to-end technology solutions based on five distinct yet complementary practices: collaboration, data center, borderless networks, business video, and managed services. Nexus partners with industry leaders Cisco, EMC, VMware, Microsoft, NetApp and NEC to provide our clients with customized, purpose-built converged technology solutions. A 20-time Cisco partner award winner, we recently also received our 12th consecutive Cisco Gold Star of Excellence for Customer Satisfaction, cementing our status as an industry leader. At Nexus, our people make the difference – we have an unwavering commitment to our customers, our partners, and most of all, our associates. Join our team!


General Position Description:

In this role an account manager must successfully develop, cultivate and maintain positive relationships with potential clients, those newly acquired, and assigned clients. Clients may include, enterprise, commercial, or public sector depending the assignment area of the account manager. Generally, the role requires 70% sales & customer relationship skill and 30% technical skill. An account manager must also successfully partner with a team of systems engineers to help find solutions to current or unforeseen communication challenges by providing network solutions consisting of voice, data, e-business, etc. Since the primary role of the position is generating sales for potential and current clients, the position requires travel to client sites in the geographic area assigned to the account manager.

Essential Duties and Responsibilities (but not limited to):

  • Lead Generation- acquire new customer database from cold calling into high levels within prospect organizations, networking and various customer account lists. Participates in campaigns, product fairs and seminars, works with marketing manager to understand new offers and leads in local area, generates leads independently and follows-up appropriately
  • Solution Selling - consults with clients to determine their needs and works with application sales specialists to generate multi-product/service solutions. Takes initiative to learn new offers and products, as they become available. Able to apply new product knowledge in business development efforts Proposal/Presentation Generation incorporates executive summary, ROI analysis, and solution design to develop customer-specific proposals and presentations.
  • Develop Scope of Work - works with the customer and engineering team to define and document the project scope
  • Relationship Management - develops and manages relationships with current clients to develop additional business as well as ensure a high level of client satisfaction

Knowledge, Skills and Abilities:

  • Advanced selling skills with a demonstrated track record. 5 plus years selling experience with telecom and other technology products and solutions.
  • Preferably Cisco, EMC (Storage), VMware, NEC, Microsoft and Managed Services.
  • Market knowledge (i.e. industry knowledge relevant to geographic area) and technical knowledge are necessary, and if assigned to vertical markets, a knowledge of public sector is required.
  • Must possess business experience to analyze client business requirements and develop creative solutions as well as utilize technical resources to complete an accurate and technically assured sales order.
  • Demonstrates exceptional communication skills
  • Bachelor's Degree or equivalent work experience CSE certification preferred
  • The person in this role must also demonstrate the following: the ability to appear for work on time; the ability to accept constructive criticism; the ability to maintain and develop positive team cohesiveness; and the ability to understand and follow work rules and procedures

Additional Comments:

We are an equal opportunity employer and a drug-free workplace.

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