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Network Specialist 1

Location: Washington DC
Job Code: A-201306010
# of openings: 1


We are looking for candidates to fill the following Network Specialist position for the Department of Homeland SecurityWork location will be at the DHS St. Elizabeth's Campus, Washington, DC. Open to US Citizens only with at a TS SCI clearance.


Please see job description below and let me know if you would be interested. I look forward to hearing from you soon.


The Network Operations Center for the DHS St. Elizabeths Campus is a 24x7 environment with the responsibility of monitoring and managing the Campus transport environment.  The environment is a fiber based infrastructure with several layers of infrastructure supported by a Campus RODAM and PON/ONT/OLT end points. 


The organization is a very fast-paced, changing environment. Superior customer service skills are required. This position requires ability to work independently as well as within groups. Sensitivity to accuracy, timeliness, and professionalism in all areas of support activity is imperative.



  • Perform Tier 2 network monitoring using enterprise network consoles and tool sets such as Proactive Net; monitor bandwidth utilization and provide traffic analysis
  • Perform Tier 2 network event triage and remediation according to written playbook procedures
  • Escalate complex network issues to Tier 3
  • Maintain network maps and documentation
  • Generate incident reports and manage a Remedy ticket queue
  • Perform scanning and network discovery


Position Requirements:

  • Understanding of Cisco switching, routing and firewall concepts to include BGP, QOS, SNP trapping, VRF mapping
  • Ability to read and maintain network maps; ability to trace fiber runs and detect issues
  • Experience with Cisco, UNIX, Linux, and WIN2008 Operating Systems
  • Experience working in a large government or corporate enterprise environment.
  • Experience working in a process-oriented workflow environment
  • Ability to work well under pressure, meeting multiple deadlines
  • Mature verbal and written communication skills required
  • Ability to maintain customer focus in the midst of difficult circumstances
  • Experience as a member in a team environment
  • Ability to work independently with minimum supervision
  • Ability to communicate clearly with technical staff as well as less technical colleagues
  • Understanding of federal contracting environment a plus
  • Hands-on experience with large Cisco and Juniper routers and switches; PON technology
  • Hands on experience utilizing Panorama
  • Hands on experience monitoring and responding to alarmed fiber events


Provides information system solutions and technical support in one or more areas including personal computer/client server support, network infrastructure architecture, bandwidth utilization and planning, telecommunications and network support and administration in a 24x7x365 environment.


Education/Equivalent Training Required:

Bachelor’s degree and 4-6 years IT experience with minimum 3 years in a Network or Security Operations role maintaining switches, routers, firewalls, or monitoring IDS.

5 years of directly related experience in systems administration and analysis.



  • CCNA/CCNP required
  • MCSE/MCSA preferred
  • ITIL Foundations required


Unique/Additional Requirements:

Applicant selected will be subject to a government security investigation and must meet eligibility requirements for access to classified information. Must possess a TS SCI clearance.

We will be hiring for multiple positions on Shifts 1, 2, 3 & 4. Please specify which shift you are interested in when you are applying.  This position is not shift specific and may require rotation of schedule hours.  We will attempt to accommodate specific shifts, but an offer for this position does not stipulate or guarantee a specific schedule or shift.


WORKING CONDITIONS: Standard business work environment on a customer site.  Ability and flexibility to work on a varied shift rotation is expected. The work is typically performed in an office environment, which requires normal safety precautions; work may require some physical effort in the handling of light materials, boxes or equipment.  Must be able to lift and carry at least 30-50 lbs.  Office attire required at all times.  Public transportation access only; parking on site is limited.  


The above job description is not intended to be, nor should it be construed as, exhaustive of all responsibilities, skills, efforts, or working conditions associated with this job.  Requests for reasonable accommodations will be considered to enable individuals with disabilities to perform the principal (essential) functions of this job.


This program requires 24X7X365 operational support; therefore, this position is not shift specific and may require rotation of schedule hours. An Offer for this position does not stipulate or guarantee a specific schedule or shift.


***When submitting resumes, please be sure to include and highlight your qualifications related to the position so that your application will not be rejected by the system.***

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