TILLINGER'S CONCIERGE
Tillinger’s has offered over twenty years of distinguished concierge services and valuable amenities to Luxury Residential property owners. We continue to exceed our client expectations by executing Signature Services and are considered a leader in industry standards! With warmth and grace, our Concierges elevate the luxury environments they serve by providing one-of-a-kind hospitality experiences with an extra touch of comfort and convenience to our residents, tenants, and their visitors. We encourage you to visit our website at www.tillingers.com
We are excited to be offering diverse opportunities within our Concierge Division and are seeking customer service-focused individuals to join our team. As a Concierge Staff Assistant you will have a tremendous opportunity to learn our business operations though supporting a select group of properties in the Metro West area. You will experience the uniqueness of each property as you provide our distinguished Concierge Services to our clients and residents. We will provide you with comprehensive training in for you to successfully deliver our high standards of style, service, and personal attentiveness.
RESPONSIBILITIES:
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Assist Concierge Supervisors and their teams at assigned properties and consistently provide a rewarding luxury lifestyle experience for our residents and their guests.
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Greet all residents and guests confidently and cordially upon entering the property; announcing and registering guests and vendors/contractors.
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Facilitate special requests to include airline reservations, ground transportation, dining reservations, spa and salon appointments, tickets to major events, accommodations, discount admissions, local area information and maps, and other convenient services.
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Follow procedures, policies, and other important correspondence from corporate.
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Maintain accurate records of incoming and outgoing packages and deliveries.
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Maintain all applicable logs, updates, files, and relevant computer and/or paper log systems relevant to building operations and maintain accurate and complete shift notes and "pass-on" logs to ensure successful communication through shift changes.
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Follow emergency procedures as directed in the property manual.
Addition duties, as needed.
REQUIREMENTS AND QUALIFICATIONS:
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Bachelor Degree preferred or high School diploma with equivalent experience.
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Flexibility in scheduling required, available week days and weekends, and ability to work all shifts.
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2+ years experience in high-impact guest service operations including Front Desk, Concierge Desk, Night Auditor, Reception Desk, and any other "front of house" assignments within a luxury hotel, residential environment, or comparable setting.
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Access to reliable personal transportation required
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Self-motivated and ability to multi task while remaining composed and approachable.
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Proven ability to successfully resolve issues.
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Strong computer skills, including Microsoft Word, Excel, and Outlook
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Exceptional verbal and written communication skills.
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Knowledge of local area information and culture including The Arts, Tourism, Entertainment and Sports, Dining and Shopping, and other leisure activities. Superior map skills preferred.
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Professional appearance with a positive, outgoing, and attentive demeanor.
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An awe-inspiring passion to provide assistance and enhancing the lives of others.
TILLINGER’S OFFERS
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Competitive Wages
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Employer paid employee Health Insurance
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Paid Holidays (Double hourly rate when working holidays)
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Pre-Tax Commuter Benefit
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401(K) Plan
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Paid Training
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Direct Deposit
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Employee Referral Bonus
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Hospitality discounts and privileges
If you are looking for an opportunity to work among a committed team of professionals in an environment where your individual contributions are recognized, consider Tillinger's Concierge. We offer a competitive salary, benefits, and career growth opportunities. Interested candidates should apply using the link http://ch.tbe.taleo.net/CH09/ats/careers/requisition.jsp?org=TILLINGERS&cws=1&rid=176
a complete listing of all our open positions, please visit http://ch.tbe.taleo.net/CH09/ats/careers/searchResults.jsp?org=TILLINGERS&cws=1 |
