Salesforce Administrator

Location: Corporate Office
Job Code: 196
# of openings: 1

Description

 

Position:   Salesforce Administrator

 

SD Myers has a long history of innovation in our field of transformer management.  Investment in our technology base is key to extending into our specific market, which includes expanding our B2B business portal, mobile development, data acquisition, and several internal automation projects both large and small that are part of our business plan.  We are looking to expand our experienced development team with a few key people who are interested in making our plan successful – specifically for people with the commitment to bring in the latest technology over the next several years.

SD Myers, Inc., (SDMI) is a family owned and operated business that opened its doors in 1965.  We are more than a service company focused on transformers, but a community aligned to focus on being the customer advocate applying the MaxLife Philosophy to our products and services as we build a “Good Place”.

Transformers are a big part, but it doesn’t stop there.  With an average tenure of our staff in excess of 12 years, and with some employees having over 30 years with our company, it is a place people enjoy being a part.  With a focus on promotion from within, the growth opportunity is excellent!

The opportunities at SDMI are broad.  From a technical position with a focus on transformers to contract administration to welder to webmaster, it’s a place where people with diverse skill sets can find a home.  We are a diverse group coming together with a common focus at being the customer advocate in this industry.

We see the market we service more than ever is in need of applying the MaxLife Philosophy.  We are serving customers across the U.S., and expanding globally, and we hope that you will join us in applying this philosophy and our Charter.

 

Summary:   This position reports to the Project Administrator.  The Salesforce Administrator will be responsible for reporting issues, managing accounts, data setup, and security.  The right candidate will have proven administration experience supporting over 60 individual Salesforce users.  A Salesforce certificate is preferred.  

Results Expected:

  • Develop reports, dashboards, and processes to continuously monitor data quality and integrity
  • Perform administration of Salesforce.com including configuration, workflows, custom objects and related lists
  • Implement enhancements and rollout new features
  • Manage security, users, roles, profiles, groups, queues, sharing rules, and other setup options
  • Manage ongoing support requests and administrative needs of users.  The ability to effectively identify, prioritizes, and escalates issues as required.

 

Duties and Responsibilities:

  • Assist users with report design and management
  • Work with various stakeholder teams to ensure salesforce.com remains relevant and in line with business process changes
  • Ability to interface, communicate, and present ideas in multiple groups
  • Proficient in data manipulation (Excel, Access) and cleaning/data cleansing methods
  • Strong documentation and training skills
  • Lead or have knowledge of technical aspects of projects
  • Train employees on best practices of Salesforce
  • Evaluation Salesforce.com apps and integrations as well as implement

 

Qualifications:

Basic knowledge of Salesforce

Education/Degrees:

  • Associate or Bachelor’s degree plus 3+ years of related business experience.

Experience:

  • 3+ years of experience functioning as a Salesforce.com administrator
  • Salesforce Administration certification, Advanced Developer certification desirable
  • Experience in working with relational databases such as SQL Server and Oracle
  • Object oriented programming with Apex
  • Project Management experience

 

Key Skills and Personal Characteristics:

  • Excellent interpersonal skills, as well as excellent communication skills, verbal and written to both technical and non-technical audiences
  • Take initiative to recommend process improvements and demonstrate creative thinking
  • Demonstrate self-motivation and the ability to grasp concepts quickly
  • Demonstrate sharp, analytical, problem solving, and decision making skills
  • Ability to work independently to meet project requirements with minimal supervision

 

Training:

  • Navision basics

 

Applicants may send their resume or completed application to Human Resources via the online application system at www.sdmyers.com, by fax: 330-633-4786, by email: HRjobs@sdmyers.com,  or by mail.  SD Myers, Inc. 180 South Ave, Tallmadge, OH 44278.  SD Myers, Inc. is a worldwide leader in high voltage transformer life extension.  EOE, Acts 4:12

 





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