Field Service Senior Technician

Location: Corporate Office
Job Code: 189
# of openings: 1

Description

Position:  Field Service Senior Technician

SD Myers has a long history of innovation in our field of transformer management.  Investment in our technology base is key to extending into our specific market, which includes expanding our B2B business portal, mobile development, data acquisition, and several internal automation projects both large and small that are part of our business plan.  We are looking to expand our experienced development team with a few key people who are interested in making our plan successful – specifically for people with the commitment to bring in the latest technology over the next several years.

SD Myers, Inc., (SDMI) is a family owned and operated business that opened its doors in 1965.  We are more than a service company focused on transformers, but a community aligned to focus on being the customer advocate applying the MaxLife Philosophy to our products and services as we build a “Good Place”.

Transformers are a big part, but it doesn’t stop there.  With an average tenure of our staff in excess of 12 years, and with some employees having over 30 years with our company, it is a place people enjoy being a part.  With a focus on promotion from within, the growth opportunity is excellent!

The opportunities at SD Myers  are broad.  From a technical position with a focus on transformers to a Salesforce Administrator to an IT Systems - Network Administrator, it’s a place where people with diverse skill sets can find a home.  We are a diverse group coming together with a common focus at being the customer advocate in this industry.

We see the market we service more than ever is in need of applying the MaxLife Philosophy.  We are serving customers across the U.S., and expanding globally, and we hope that you will join us in applying this philosophy and our Charter.

Summary:  This role will report to the Field Services Supervisor.   The Field Service Senior Technician will normally be the project crew leader and is responsible for the safe and productive field assignments involving the installation, repair and oil processing energized and de-energized transformers in high voltage substations. It includes the operation of oil processing and related equipment.    This position will help to execute strategic and tactical objectives while upholding a foundation of a Good Place organization and culture.  This position must be willing and able to travel full time.    This job will be the leader and responsible person for pre-planning, on site and travel for the safe delivery of SD Myers. Inc.’s Transformer Field Services.

Qualifications:

Education /Degrees/ Other:  High school diploma preferred or the equivalent combination of education and experience.  

The candidate would ideally have 5-10 years of related experience and knowledge of:

○ Transformer repair and oil processing desired.

○ Lab tests and basic lab data interpretation.

○ Electrical safety practices, Confined Spaces, and Lock-Out-Tag-Out.

○ Transformer field service equipment and maintenance.

○ Electrical Safety Goods and proper usage.

  • Work safely.
  • Have a high mechanical and electrical aptitude.
  • CDL with clean driving record according to the company policy and be insurable.
  • Must have demonstrated strong work ethic, high level of integrity, initiative, and   confidentiality.
  • Must maintain proper Safety Training credentials throughout employment.
  • Ability to travel via air or land overnight and/or for extended periods of time for company.
  • Demonstrated capability to interface and maintain effective relationships with all customers,    company departments and employees in a team-oriented environment.
  • Good interpersonal and communication skills.
  • Ability to work independently, strong initiative and follow through skills.
  • Must possess strong problem analysis and problem resolution at a tactical level.
  • Must have a strong sense of team commitment, which includes meeting deadlines, punctuality and excellent feedback.
  • Ability to pass a comprehensive medical exam for the physical requirements of position.    Carry and maintain Department of Transportation (DOT) medical card.
  • Show leadership and provide on-the-job training for other field technicians.
  • Plan and take responsibility for site management of projects.

Duties, activities, and/or job processes for this position:

Field Service Operations including the following:

    • InsulMax™ oil processing equipment on energized and de-energized electrical equipment
    • DryMax® installs and operation.
    • SampleSafe® installs and operation.
  • Responsible for all site paperwork and training of other FS technicians
  • Mastery of SOP and tracking system
  • Making and leading in the field repairs to electrical equipment as necessary.
  • Transformer Vacuum filling.
  • Oil sampling as necessary.
  • Equipment application dialogue with customers.
  • Field job record keeping with basic computer skills.
  • Performs related training duties as requested.

      Specific and observable results that will be tracked and measured:

  • Obtain accurate insulating fluid samples from high voltage transformers.
  • Accurately and fully complete paperwork for each job.
  • Provide superior customer service.
  • Determine additional opportunities.
  • Maintain Vehicle to SDMI standards.
  • Maintain proper record of accountability and Per Diem.
  • Have excellent attendance.

Working conditions of the position to include working hours, working days, travel requirements, lifting requirements and hazardous or uncomfortable conditions (i.e. works primarily outdoors; exposed to dirt, dust, loud noises):

  • Clean or Dirty Environment – Chemical to Steel Plants.
  • 40 – 80 Hour work week.
  • Sitting / driving for extended periods of time; Standing; Climbing, Walking; Lifting; Carrying; Grasping; Reaching; Stooping and Crouching; Speaking and Listening.
  • Work is primarily outdoors.
  • Exposed to live electrical substation situations.
  • Travel will be by tractor trailer, box truck, pick-up truck, van and air.

Applicants may send their resume or completed application to Human Resources via the online application system at www.sdmyers.com, by fax: 330-633-4786, by email: HRjobs@sdmyers.com,  or by mail. SD Myers, Inc. 180 South Ave, Tallmadge, OH 44278.  SD Myers, Inc. is a worldwide leader in high voltage transformer life extension.  EOE

 

 





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