Job Title:

Network Engineer – Tier II

Job Category:

Operations

Department:

DC Operations

Location:

Kansas City, MO

Position Type:

Non-Managerial

Reports To:

Director of Technical Ops

Summary

LayeredTech, is highly regarded for its complex managed hosting capabilities. The company’s unique value centers on a solid foundation of data security knowledge and proactive support from a dedicated team of experts. It has top-tier data centers around the world and 8,000 servers under management. LayeredTech offers a comprehensive suite of advanced managed compliance services -- assuming responsibility for IT controls associated with compliance requirements. Our scalable infrastructure powers millions of sites and Internet-enabled applications including ecommerce, software as a service (SaaS), content distribution and more. Success with our clients is built on trust --knowing that the systems supporting their applications work and that their data is secure.

Job Responsibilities

• Work with internal and external customers to understand current and future requirements and develop scalable and cost efficient solutions
•  Research and document new products and tools; interact with vendors on ongoing basis for the purpose of investigating new equipment and    services
•  Performs complex engineering, design, implementation and maintenance tasks on the LAN and/or WAN
•  Research, evaluate, and approve hardware and software solutions for complex problems; work with third party vendors to drive product roadmaps and feature enhancements
•  Makes recommendations to management on desirable additions and development
•  Continually plan for the expansion of the Layered Tech network
• Assist troubleshooting of highly complex network problems and acts as a high level escalation point for Network Engineers

Job Requirements

• 5+ years experience in engineering datacenter and IP backbone networks
•  In-depth experience with protocols such as OSPF, ISIS, BGP, MPLS, and other service provider level protocols.
•  Experience in services such as L2VPN, L3VPN and VPLS etc.
•  Excellent knowledge of Cisco IOS
•  Excellent knowledge of servers, switches, routers, and various network services
•  Ability to communicate information and ideas in speaking so others will understand
•  Strong written and verbal communication skills
• Demonstrated leadership ability, strong team player who enjoys a fast paced atmosphere
•  Ability to manage multiple conflicting priorities, commitments and projects
•  Ability to influence and drive consensus on multiple technical views Critical Skills
• Previous Networking support experience in enterprise, IT or service provider environment
•  Experience diagnosing complex issues through packet capture analysis tools (Wireshark, tcpdump, snoop, Sniffer Pro)
•  Hands on experience including but not limited to:
• Cisco routers and switches
•  Firewall technologies (Cisco ASAs)
•  Server Load balancer configurations and support (F5, Cisco ACE, Foundry Server Iron etc.)
•  Security technologies
•  Virtual and physical security technologies (ie. Cisco ACE/FWSM, ASA, IP tables, ACL etc.)
•  Intrusion detection support and analysis
•  A commitment to delivering a superior client experience through direct interaction with clients during support and change management
•  Ability to quickly adapt to advancing technologies and procedural changes
• Proven incident and problem solving (troubleshooting) skills with an emphasis on a timely resolution
•  Ability to coordinate and communicate effectively with other technologists and business partners to maintain high service levels in a demanding environment
•  Ability to work well in team environment
•   Excellent verbal, written and analytical skills
•  Experience with Shell/Perl/Expect/Powershell and/or other scripting languages and/or web development technologies like HTML, XML, Java
• Familiarization with SAS-70, ITIL and PCI guidelines and practices
•  Technical certifications in areas of expertise (CCNP, CCDP, CCIE, CCDE)
•  Project Management experience
• Self-motivated, directed and passionate
•  Ability to learn very quickly in a fast paced environment

Education

• Bachelor’s Degree or equivalent education in related fields / or 5 years’ experience in related field
• 5+ years’ experience working in IT Service Provider industry at enterprise level
• ITIL Foundation Training and/or Certification  CCNP certification is required  CCIE certification is highly desired