Senior Business Analyst/Consultant

Location: Crystal City (VA)
Job Code: 94
# of openings: 4


Overview:  IntelliWare Systems is a growing small business with an immediate need for a skilled and energetic Senior Consultant to support the United States Marshals Service (USMS) Information Technology Division (ITD). We are in year one of a multi-year effort to provide business analysis services in support of the USMS’ next generation case management system. 


  • Works closely with users, stakeholders, and IT to effectively and efficiently elicit requirements, streamline processes, improve access to information, and define business and technical needs
  • Develops project deliverables including meeting minutes, weekly activity reports, project charters, requirements specification documents, as-is and to-be process maps and narratives, and business cases that support and justify IT capital investments
  • Conducts market research and analyses of solution alternatives, including cost-benefit, risks, issues, feasibility, and schedule
  • Designs/re-designs workflows and processes to eliminate bottlenecks, chokepoints, pain points, and waste to improve productivity, decision making, and the utilization of assets and resources
  • Provides thought leadership to help clients fundamentally rethink how they do their work in order to dramatically improve customer service and reduce operational costs
  • Provides project management support, including identification and management of project issues and risks, assistance with design mockups, leading functional teams, performing benchmark analyses, and analyzing project data

Required Skills and Qualifications:

  • Strong requirements elicitation and process modeling skills are critical
  • Proficiency in MS Visio is preferred
  • Strong Verbal and Written Communication Skills across all levels (users, stakeholders, leadership, and IT)
  • Relationship builder with the flexibility and finesse to “manage by influence”
  • High energy, maturity, and leadership with the ability to serve as a thought leader for business process analysis discussions at the strategic and tactical levels

Experience Requirements:

  • Minimum of 4 years of consulting or directly relevant industry experience or educational training in related fields

Education Requirements:  Bachelor’s Degree

Location:  Crystal City

Travel: None

Clearance:  Active Top Secret Clearance required


Intelliware Systems is proud to be an Equal Opportunity Employer. Applicants are considered for all positions without regard to race, color, religion, sex, national origin, age, disability, sexual orientation, ancestry, marital or veteran status.

EOE Male/Female/Disabled/Veteran

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