Senior Service Technician

Location: Ottawa
Job Code: 485
# of openings: 2



Service Technician/Installer - Ottawa


RELIANCE HOLMES HEATING is seeking: Full-Time Service Technicians


Role Focus: You will be responsible for creating a positive relationship with customers as you professionally service, install and promote Reliance Holmes Heating Products and Services for their homes.



  • Ability to promote, educate, and communicate effectively to customers various HVAC options
  • Perform all maintenance, service and installations in accordance with manufacturer specifications
  • Adhere to all safety rules and procedures and relevant regulatory requirements.
  • Represent Reliance Holmes Heating in a professional, courteous and customer service oriented manner on each and every call.
  • You are a proud ambassador for our company.
  • Maintain, repair,  perform diagnostics, on operation of existing residential equipment
  • Perform general and specific equipment inspections
  • Correctly instruct customers on proper care and maintenance.
  • Explain the value of Reliance Holmes Heating’s products, services and programs on every call
  • Maintain up-to-date knowledge of all modern equipment and regulations


  • Must have a Gas Technician ‘2’
  • Certificate of qualification as a Residential Air Conditioning System Mechanic (Ontario – 313d) is an asset.
  • Must have at least a Class G driver’s license
  • Must be physically capable of performing all work required of this position
  • Excellent verbal and communication skills
  • Strong interpersonal and problem solving skills
  • Outstanding customer service skills
  • French language skills would be an asset
  • 3-5 years of experience in this area 

Please note that this position requires a Criminal Background Check and Driver’s Abstract be completed for potential candidates. These checks must be satisfactory in order for an employment offer to be extended unconditionally.

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