Teleservices Inbound Supervisor
|Location:||Toronto (Head Office)|
|# of openings:||1|
Reliance Comfort Limited Partnership offers essential home services to customers across Canada, specializing in two main product lines: the HVAC business (heating, ventilation and air conditioning) which includes retail sale, rental, service, maintenance, and financing; and the Security business which includes sales, installation, rental, service, and monitoring.
Reliance is a $500 million business today having doubled in size over the last 5 years. The Reliance portfolio consists of 1.6 million residential water heaters in Ontario and is Canada's second largest portfolio of rental water heaters. The Security and Monitoring business is the second largest of its kind in Canada with over 375,000 subscribers.
What has remained core to the business in our fast growing company is the continual development of strong customer relationships and loyalty, and investment in employees and systems necessary to cost-effectively and efficiently manage the business.
Past performance and future plans demonstrate that the business is doing the right things to build revenue, offering consumers products and services they want and value. The organization is well positioned to out-perform others in a competitive marketplace.
Position: Teleservices Inbound Supervisor
Location: 2 Lansing Square (Victoria Park and Sheppard Ave.)
Reports to: Manager, Teleservices
Reporting to the Teleservices Manager, the Teleservices Supervisor works within the “Comfort for Life” group and will focus their attention on coaching, development and overall supervision of a team of teleservices/sales professionals.
Please note, this position requires a Criminal Background Check be completed for potential candidates. These checks must be satisfactory in order for an employment offer to be extended unconditionally
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