Manager, Strategic Initiatives
|Location:||Toronto (Head Office)|
|# of openings:||2|
To drive our continued growth and expansion into new markets, we are looking for a high-energy, results-focused individual for the following role:
Position: Manager, Strategic Initiatives
Reliance Comfort Limited Partnership offers essential home services to customers across Canada, specializing in two main product lines: the HVAC business (heating, ventilation and air conditioning) which includes retail sale, rental, service, maintenance, and financing; and the Security business which includes sales, installation, rental, service, and monitoring.
Reliance is a $500 million business today having doubled in size over the last 5 years. The Reliance portfolio consists of 1.24 million residential water heaters in Ontario and is Canada’s largest portfolio of rental water heaters. The Security and Monitoring business is the second largest of its kind in Canada with over 375,000 subscribers.
What has remained core to the business in our fast growing company is the continual development of strong customer relationships and loyalty, and investment in team members and systems necessary to cost-effectively and efficiently manage the business.
Past performance and future plans demonstrate that the business is doing the right things to build revenue, offering consumers products and services they want and value. The organization is well positioned to out-perform others in a competitive marketplace.
More information about Reliance can be found on the company’s website at http://www.reliancehomecomfort.com
Reporting to the Director, Strategic Initiatives this individual will design and implement simplified processes and technology to provide world class service and generate exceptional growth. Working with internal and external partners the candidate will champion initiatives to grow the company while improving efficiency and reducing cost. The successful candidate will be a key member of a cross-functional business process reengineering team and should be experienced and flexible enough to participate in redesign initiatives across many functional areas, including Sales and Operational Management.
Skills, Abilities and Experience:
Please note that this position requires a Criminal Background Check be completed for potential candidates. This check must be satisfactory in order for an employment offer to be extended unconditionally.
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