Leadership Development Program - Reliance

Location: Various
Job Code: 410
# of openings: 5


Company Overview:

Reliance Comfort Limited Partnership offers essential home services to customers across Canada, specializing in two main product lines: the HVAC business (heating, ventilation and air conditioning) which includes retail sale, rental, service, maintenance, and financing; and the Security business which includes sales, installation, rental, service, and monitoring.

Reliance is a $500 million business today having doubled in size over the last 5 years. The Reliance portfolio consists of 1.24 million residential water heaters in Ontario and is Canada’s largest portfolio of rental water heaters. The Security and Monitoring business is the second largest of its kind in Canada with over 375,000 subscribers.

What has remained core to the business in our fast growing company is the continual development of strong customer relationships and loyalty, and investment in employees and systems necessary to cost-effectively and efficiently manage the business.

Past performance and future plans demonstrate that the business is doing the right things to build revenue, offering consumers products and services they want and value. The organization is well positioned to out-perform others in a competitive marketplace.

More information about Reliance can be found on the company’s website at http://www.reliancehomecomfort.com


Join our dynamic team in one of a variety of Leadership Development Program positions designed to develop and move successful individuals into various roles in the organization with the long-term goal of management positions at Reliance. Incumbents will be provided opportunities for placement in positions based on interests, qualifications and company requirements.

The Leadership Development Program involves a number of position rotations over the course of 2-3 years, leading to a leadership role within three years.  Reliance provides generous training and mentorship to support the expected career advancement.


General Qualifications:

  • Recent successful completion of a Business or Engineering Degree (preferably in the last 24 months)
  • Supervisory experience or experience in a leadership/management role in campus or related extracurricular activities; demonstrated ability to lead and motivate others
  • Aptitude and interest for front line supervisory positions and operations management
  • Demonstrated track record of high achievement
  • Excellent communication skills both written and verbal; ability to demonstrate a high level of professionalism, tact and diplomacy
  • Strong interpersonal and relationship building skills including demonstrated client service and conflict resolution skills
  • Proven ability to prioritize, multi-task and work under pressure in a dynamic environment; demonstrated ability to adapt quickly, prioritize effectively and be highly organized
  • Demonstrated analytical and problem-solving skills
  • Customer focused with the ability to negotiate successful outcomes
  • Creative investigative and analytical skills, with a high degree of attention to detail and accuracy
  • Must be willing to relocate as required
  • Proficient with Microsoft Office applications (Excel, PowerPoint, Access, Word, Outlook)
  • Some positions may require day travel - a valid driver's license and access to a reliable transportation may be required.


Please note:

  • This position requires a Criminal Background Check and Drivers’ Abstract be completed for potential outside candidates. These checks must be satisfactory in order for an employment offer to be extended unconditionally.
  • Candidates may be asked to demonstrate qualifications through occupational testing and profiling.


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