Administrative Assistant will provide administrative, secretarial, clerical and customer service support to the department or manager to maintain proper office management and workflow. Greet and direct visitors (vendors, clients, job candidates, etc.) to the proper company representative; place, receive and route high volume of incoming calls; perform general administrative duties including, but not limited to, faxing, filing, photocopying, sorting and distribution of mail. Call settled homeowners and determine level of customer satisfaction with home purchase experience and maintain Customer Satisfaction Tracking Report. Assist Accounting Department by processing utility invoices, managing the utility companies and other tasks as required. Ensure that the reception desk is staffed, organized and maintained and that policies and procedures are documented and maintained on the company drive. Maintain office and kitchen supplies. Distribute mail and incoming packages to office staff.
Requirements include an associates degree or equivalent from a two-year college or technical school; or six months to one year related experience and/or training; or equivalent combination of education and experience.
Candidate must be dedicated to providing Associates with information and be counted on to exceed goals so accurate decisions can be made. The capacity for using time effectively and efficiently while focusing on the most important priorities is a necessity for this position. Maintaining a high level of ethics and integrity in all dealings is required. The candidate must proactively face challenges while being committed to providing customers with excellent services and products. A proven track record of success in practicing attentive listening, meeting deadlines under pressure and building effective relationships is a must.
K. Hovnanian is committed to supporting our staff, offering a competitive benefits package that includes medical, dental and vision coverage, 401(k) plan, life insurance, discounts on mortgages, homes, appliances, and much more.