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Service Attendant

Job Category: Housekeeping
Location: Hamilton Island - QLD
Job Code: 6360
# of openings: 1


Hamilton Island in the heart of the tropical Whitsundays is Australia's favourite island holiday destination. Hamilton Island has a range of hotels and accommodation options for our guests to relax and enjoy the island within beautiful surroundings.

As a Service Attendant your role will primarily focus on housekeeping and the cleaning of guests' rooms. To be successful in this role, you will ideally have a minimum of 6 months cleaning experience.


  • You will work with a partner as you clean guests’ rooms including bedrooms, bathrooms, kitchens, floors, and balconies to the highest of standards as is expected of Hamilton Island
  • Efficiently clean an assigned number of rooms per day
  • Ensure all service areas are fully stocked, guest amenities, towels and linen are refilled and replaced
  • Maintain housekeeping trolleys and monitoring the removal and storage of linen
  • Perform any basic maintenance, or report and coordinate major maintenance requirements

You may also be asked to assist in other areas when required. They include:

Public Areas

  • Ensure all common areas of the property, including lobbies/foyers, corridors and walkways, toilets, are cleaned and maintained at all times
  • Carry out cleaning of outlets and/or function rooms as instructed, ensuring all areas are clean and tidy at all times maximising guest satisfaction


  • Fulfil any guest request made in relation to the mini-bar
  • Accurately record mini-bar stock usage and recording of sales and usage to guest folio prior to check out
  • Restocking of mini-bars
  • Ensure all mini-bar fridges are in working order and are clean
  • Maintain stock room levels

What we’re looking for:

  • Previous cleaning experience or similar
  • A reliable and positive attitude
  • Commitment to delivering exceptional customer service under strict deadlines
  • Current Qld RSA (or are willing to get a current Qld RSA)
  • Current open driver’s licence (desirable)
  • This is a physically demanding role so you will need to be a fit and healthy individual


  • Close knit social environment
  • Subsidised accommodation paid out of pre-tax earnings
  • Cross-training opportunities - ability to grow and develop
  • Discounted gym facilities
  • Staff bar and café with extended opening hours
  • Staff discount on a range of water sports, activities and all of the island’s restaurants

We also invite you to visit our Facebook page www.facebook.com/HIEmployment to view our many photo albums and for any and all recruitment updates.

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