Service Attendant

Job Category: Housekeeping
Location: Hamilton Island - QLD
Job Code: 6360
Living Arrangements: Commute/On Island


Hamilton Island in the heart of the tropical Whitsundays is Australia's favourite island holiday destination. Hamilton Island has a range of hotels and accommodation options for our guests to relax and enjoy the island within beautiful surroundings.

As a Service Attendant your role will primarily focus on housekeeping and the cleaning of guests' rooms. To be successful in this role, you will ideally have a minimum of 6 months cleaning experience.


  • You will work with a partner as you clean guests’ rooms including bedrooms, bathrooms, kitchens, floors, and balconies to the highest of standards as is expected of Hamilton Island
  • Efficiently clean an assigned number of rooms per day
  • Ensure all service areas are fully stocked, guest amenities, towels and linen are refilled and replaced
  • Maintain housekeeping trolleys and monitoring the removal and storage of linen
  • Perform any basic maintenance, or report and coordinate major maintenance requirements

You may also be asked to assist in other areas when required. They include:

Public Areas

  • Ensure all common areas of the property, including lobbies/foyers, corridors and walkways, toilets, are cleaned and maintained at all times
  • Carry out cleaning of outlets and/or function rooms as instructed, ensuring all areas are clean and tidy at all times maximising guest satisfaction


  • Fulfil any guest request made in relation to the mini-bar
  • Accurately record mini-bar stock usage and recording of sales and usage to guest folio prior to check out
  • Restocking of mini-bars
  • Ensure all mini-bar fridges are in working order and are clean
  • Maintain stock room levels

What we’re looking for:

  • Previous cleaning experience or similar
  • A reliable and positive attitude
  • Commitment to delivering exceptional customer service under strict deadlines
  • Current Qld RSA (or are willing to get a current Qld RSA)
  • Current open driver’s licence (desirable)
  • This is a physically demanding role so you will need to be a fit and healthy individual


  • Close knit social environment
  • Subsidised accommodation paid out of pre-tax earnings
  • Cross-training opportunities - ability to grow and develop
  • Discounted gym facilities
  • Staff bar and café with extended opening hours
  • Staff discount on a range of water sports, activities and all of the island’s restaurants

We also invite you to visit our Facebook page to view our many photo albums and for any and all recruitment updates.

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