I enjoy working at WorldStrides because it’s a fun, supportive environment. It’s also rewarding to know that I’m helping students experience the world. – Kelly, WorldStrides Customer Service Representative


Field Specialist

Location: New York City
Job Code: 167
# of openings: 1

Description

Field Specialists are scheduled to assist tours as they arrive and/or depart at airports in the greater NYC area.  Flights arrive as early as 6:00am and depart as late as 11:00pm. NY Field Specialists assist in non educational touring around NYC such as taking groups shopping, dinner and theatre. The hours for this part of the job normally run from 4:00 pm to 12:00 am.  Therefore, there no set times for this role.  This is primarily a seasonal position running from February to late June. 

 

 

Qualifications:

  1. Team player that works well with students, teachers, and office staff.
  2. High School Diploma.  Post secondary education/training is a plus.   
  3. Dedicated, reliable, energetic, enthusiastic, career-minded individual.
  4. Excellent written and oral communications are a necessity.   
  5. Detail oriented and works with a high degree of accuracy.  
  6. Quick thinking and creative problem solving skills are required.
  7. Ability to tactfully manage stressful and/or challenging situations. 
  8. Skilled at multitasking and able to work with minimal supervision.
  9. Basic fundamental computer literacy/skills.

 

 

Essential Responsibilities:

  1. Efficiently handle arriving and departing groups in an expedient, courteous, and customer focused manner.
  2. Manage any issues that occur while engaged with the group to include but not limited to flight issues, baggage, security, etc.
  3. Maintain/exceed a high level of professionalism at all times
  4. Must be extremely flexible to accommodate scheduling needs. 
  5.  

Please email your resume and cover letter to daveyvag@worldstrides.org Enter “NYC Field Specialist ” in the subject line.



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