Technical Support Engineer

Location: CW Controls, Defense Solutions, Ottawa, ON

Description

SUMMARY

We are looking for a confident, technical-centric individual interested in working hands-on with new products and technologies to help deliver expert technical support and services to Curtiss-Wright Defense Solutions customers.

RESPONSIBILITIES

  • Perform in-depth technical investigations and troubleshooting in order to isolate and diagnose problems in Curtiss-Wright Defense Solutions products, 3rd party products and customers’ mission critical applications.
  • Help evaluate newly developed products.
  • Act as the primary technical support contact for Curtiss-Wright Defense Solutions single board computers running Linux or VxWorks.
  • Act as the primary technical contact for assigned topics - including driving changes back into the design engineering teams at Curtiss-Wright Defense Solutions sites.
  • Provide professional, timely and effective technical assistance. As an expert resource, you can be called upon to provide premium support to high profile customers.
  • Continuously broaden your technical skill set and knowledge to stay current with relevant technologies related to Curtiss-Wright Defense Solutions products.

DESIRED SKILLS

  • Expertise with Intel or PowerPC embedded systems running Linux or VxWorks.
  • Experience in C programming.
  • Experience troubleshooting hardware and embedded systems.
  • Experience with one or more of the following: VxWorks, embedded Windows, PowerPC, VME, PCI, cPCI, SRIO, Cisco Switch configuration, TCP/IP, MIL-Std-1553, X-Windows, OpenGL, VPX, WindRiver products, Video Standards would be an asset.
  • Self-driven, with excellent organizational, problem solving, written and presentation skills.
  • Ability to use tools such as in-circuit emulators, logic analyzers, oscilloscopes, etc. to debug/investigate hardware operation is an asset.

EDUCATION/EXPERIENCE

  • Degree in electrical engineering, computer science or equivalent preferred; however, a combination of education and relevant experience will be considered.
  • Minimum 3 years relevant experience.


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