Assistant Property Manager
Berkshire Property Advisors, L.L.C. is a national management company that owns and operates more than 90 properties across the US. As a leader in the property management industry for over 4 decades, Berkshire Property Advisors has the one asset that sets us apart from the others –Berkshire people!
Learn the industry from the ground up. Our forward thinking training strategies will give you all the tools and knowledge that you need to succeed.
Dream and imagine yourself going to places and conquering challenges that you never thought possible.
Reach and set your sights on the top! Achieve your goals and relish in your success. Berkshire recognizes a job well done and creates a thriving environment for its people.
Explore the possibilities! With our accelerated growth, there are lots of career opportunities in cities across the country.
We are seeking an Assistant Property Manager who is creative, enthusiastic, zero delinquency driven, and a leader who is crazy about making residents happy!
Under the general direction of the Property Manager, the Assistant Property Manager will own and drive assisting the Property Manager in effectively managing the assigned property of Berkshire Property Advisors.
ESSENTIAL FUNCTIONS: (These are the main duties/tasks of the position and the important in order to be successful)
Conduct all business in accordance with company policies and procedures, Fair Housing, Americans with Disabilities Act, Fair Credit Reporting Act, and all other laws pertaining to apartments.
Maintain professional standard of hygiene, appearance and dress.
Maintain accurate resident records. Update on a daily basis all rents, deposits and application fees received from residents. Issue appropriate notices when necessary (e.g., late payments, eviction notices, returned check memos).
Collect and stamp rental and other income checks and make daily bank deposits.
Actively pursue recovery of delinquent monies and provide list of delinquent accounts to attorneys for action in accordance with state and local laws.
Ensure proper handling and scheduling of evictions and skipped units.
Set up payment plans where possible on bad debt accounts. Send remaining accounts to collection agency. Maintain record of all bad debt accounts showing payment progress.
Provide quality customer service to all prospective and existing residents.
Physically inspect property when on grounds, picks up litter and reports any service needs to maintenance staff. Inspect move-outs and vacancies when requested.
Attend resident retention activities as required.
Must be knowledgeable of all phases of leasing and resident retention.
Work with lease renewals each month.
Greet prospective clients, show property and perform leasing duties as needed.
Answer and handle incoming phone calls from prospective new residents, current residents, vendor/suppliers, etc.
Maintain awareness of local market conditions and trends. Contribute ideas to Property Manager for marketing property and improving resident satisfaction.
Understand, operate and manage the computer receivables system in accordance with company policies and procedures.
Update system daily for accurate reporting.
Organize and file all applicable reports, leases and paperwork.
Proof read all lease paperwork and process move-ins and move-outs.
Process all security deposit dispositions in a timely manner.
Accept service requests from residents and route to maintenance for prompt processing. Conduct service follow-up with resident when work is completed.
Maintain computer hardware, software and supplies in accordance with IT and Training Department's advice/instructions.
Be familiar with payables policies and procedures, and maintain payables system when directed by the Property Manager.
Process credit checks on applications as required.
Check property e-mail continually during the day.
Have a working knowledge of all company approved software (i.e. Microsoft Office, Vaultware, SafeRent, Bluemoon, etc.).
Follow required duties as listed on the monthly regional calendar.
Perform any additional duties or tasks as assigned by Property Manager or property supervisor.
Attend meetings and training as required.
JOB QUALIFICATION REQUIREMENTS:
Technical/ Educational Requirements:
Has held a Leasing position for at least 2 yrs or similar role
Has at least two years experience with collections and/or customer service
|Berkshire Property Advisors is an equal opportunity employer.
NO PHONE CALLS PLEASE.
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