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Senior User Experience Designer

Location: Silicon Valley, CA
Job Code: 734
# of openings: 1

Description

Are you interested in delighting people with travel and entertainment experiences from their own neighborhoods to “bucket list” journeys around the world?  Are you excited to build great products and user experiences on mobile and the web?  Are you ready to innovate and help growth hack new businesses?

Travelzoo, a global travel and entertainment deal company seeks an experienced Senior User Experience Designer to radically transform its customer experience and business.

Responsibilities:

  • Lead concept ideation and iteration with sketching, wire-frame development, prototypes and other tools
  • Represent the customer and push to create an easy, beautiful, consistent, and seamless user experience across platforms – desktop, mobile web, and in native mobile applications
  • Synthesize customer insights from quantitative and qualitative sources to inform iteration of customer experiences
  • Collaborate with product management, engineering, executives, and visual design to deliver designs in a fast-paced environment
  • Conduct customer research in various forms including lab studies, remote testing with usertesting.com, focus groups, and using other techniques as necessary

Qualifications/Requirements:

  • At least 6 years of experience designing global on-line consumer workflows, information architectures, wireframes, process diagrams, and building rapid prototypes
  • Polished communication/presentation skills, including the ability to sell ideas to founders, executives, and other stakeholders; gently guide groups to make UX decisions
  • In-depth responsive design experience and documenting interaction standards for desktop and mobile platforms
  • A Portfolio demonstrating a strong, clean visual design sense, valuing usability, simplicity, and consistency
  • Ability to thrive within an Agile development environment
  • Strong written and verbal communication skills to convey user journeys from end-to-end
  • Effectively work with a team of designers, product managers, business stakeholders, marketers, engineers, executives, and board members, including being able to receive and manage direct feedback from senior leaders
  • Strong time management skills and the ability to be self–directed when needed
  • Exceptional attention to detail

PREFERRED SKILLS:

  • Preference will be given to designers who can span interaction and visual design
  • Working understanding of front-end (HTML 5.0, CSS 4, JavaScript, Flash, etc.) and back-end technologies (databases, CMS, etc.) and their limitations/impact to user experience
  • Experience in using lean UX techniques to develop products
  • Experience planning and facilitating user research (both ethnographic and design focused) and usability tests
  • Ability to analyze metrics from Google Analytics
  • Love for crafting research based personas that are both memorable and accurate
  • Expertise in localizing user experiences
  • Ecommerce design experience is very desirable

We Offer:

  • Top salary
  • Excellent career opportunities
  • Company sponsored Medical, dental and vision
  • 401(k) plan
  • Exciting and fast paced work environment
  • Ask about the Travelzoo Experience, a unique benefit for Travelzoo employees!




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