Located in the heart of the Burbank Media District, Outlook Amusements, Inc. is a fast-growing internet technology and marketing company. Our in-house brand, California Psychics - the premiere live psychic and astrology network and leading publisher of horoscope and astrological content. The company is highly profitable, entrepreneurial and dynamic. We foster an inclusive and creative work environment where innovative ideas are the driving force.

Got what it takes? Apply below! If you feel this position might be a good fit for someone you know, you could earn $1,000! Please note this only pertains to non-CSR positions.


Customer Service Representative

Location: Headquarters
Job Code: 258
# of Openings: 1

Description

We are looking for talented customer service professionals to work shifts in our 24-7 call center. You must also be available to work on the weekends. This is a great opportunity for recent college graduates who are looking to get their foot in the door. We also need individuals that have experience performing superior customer service and up-selling qualified leads in a call center environment.

The kind of person we’re looking for will take pride in their customer service ability, have great problem solving and critical thinking skills, and have an ability to confidently engage and satisfy the needs of our valued customers. The ideal candidate brings these skills along with an interest in all things metaphysical.

If you’re looking to join a successful profitable company that is actually growing in this economy, you have found that in www.CaliforniaPsychics.com. If you like that internet start-up feel yet also enjoy the benefits of process and policy this is an amazing place to work. Representatives start at $14.00 per hour.


Key Qualities:

  • We’re looking for extremely reliable people who get a sense of accomplishment from providing premier customer service and have a strong ability to up-sell
  • We’re looking for people with a minimum of three years’ experience working in a call center customer service environment
  • We’re looking for people who have a genuine interest in our service offering
  • We’re looking for truly bright individuals who possess the ability to resourcefully solve problems

 

Required:

  • High school diploma or its equivalent
  • 3 years’ experience in a customer service and up-selling environment preferable in a call center
  • Premier customer service skills
  • Knowledge of internet applications
  • Knowledge of personal computer in a Windows environment
  • Typing speed: 40 wpm
  • Ability to work independently with minimal direction

 

Preferred:

  • College Degree
  • An interest in all things metaphysical!
  • Sales and/or customer service training

 

Physical Requirements:

  • Position requires the ability to work extended hours on a computer

 

Essential Functions:

  • The qualities, responsibilities and requirements listed above are representative of the education, knowledge, skill and/or ability required to perform the essential functions of this position
  • The duties listed above are intended only as illustrations of the various types of work that may be performed. The omission of specific statements of duties does not exclude them from the position if the work is similar, related, or a logical assignment to the position
  • Outlook Amusements is an equal opportunity employer. And reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions

 

Benefits

At Outlook Amusements, we understand the importance of creating a harmonious balance between the needs of the organization and the needs of employees and their families. As a result we have designed a complete comprehensive employee benefits package to meet your health, financial, and retirement well-being. For all eligible employees, these benefits include:

  • Robust benefit plans for staff members including:
    • Medical, Dental, Vision and Prescription Coverage
    • Life and Accidental Death & Dismemberment
    • Long Term Disability
  • Flex 125 Cafeteria Plan
    • Pre-Tax Contributions
    • Medical Reimbursement (Employer contributes $250 to Account)
    • Dependent Care Spending Account Reimbursement
  • Retirement – 401K Program (Employer match program included)
  • Paid Bereavement
  • Paid Adoption/Baby Care Leave
  • Paid Time Off
  • Paid Parking
  • Commute Reimbursements
  • Free Psychic Readings
  • Fully Stocked Refrigerator
  • Free On-Site Yoga Classes
  • Subsidized Membership to On-Site Gym

 

Outlook Amusements offers $1,000 Referral bonuses. If you refer a candidate who is hired as a full time employee, you will receive a $1,000 bonus after they have completed 90 days with the company and are in good standing

Please note that the above job description does not constitute an employment agreement between Outlook Amusements and the employee. Outlook Amusements has sole discretion to change the job description as its needs and the job requirements change.

Outlook Amusements Inc. is an Equal Opportunity Employer. It does not discriminate on the basis of race, color, religion, sex, national origin, age, disability, sexual orientation, or any other characteristic protected by applicable state or federal civil rights laws.

 





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