Call Center Representative

Location: Call Center, Fort Worth, TX
Job Code: 30
Number of Openings: 271


DSS Research is an innovative market research firm that applies quantitative and qualitative methodologies, matched with state-of-the-art technology, to conduct market research studies for health care organizations.  As a result, our clients gain invaluable insight and knowledge into an ever-changing industry and the people they serve.

Since the beginning, DSS Research has benefited from the skills and dedication of extraordinary people.  Today, we continue to seek the best talent to build upon our 30-year success story.  In return, our employees enjoy a progressive corporate culture, supportive work environment, opportunities for professional growth, and a chance to provide market research services to health care organizations across the country.

Call Center Representative

We are presently searching for a Call Center Representative who can join the DSS Research team.  The Call Center Representative is responsible for collecting data by conducting structured telephone surveys and entering participant responses into our computer system.  No selling is involved!

Part-time shifts are available .  General pay is $10.50 per hour, and bilingual employees earn  $11.50 per hour.  Training is paid.

Location is 405 S Jim Wright Freeway Suite 200 White Settlement TX 76108.  Call us for directions! 1.817.302.0310.  Walk-ins welcome or apply online at under the "careers" tab.

Essential Duties and Responsibilities:

  •    Make outbound calls to conduct structured telephone surveys
  •    Record participant responses into computer system

Required Education: All applicants must have a high school diploma or equivalent.

Required Experience:

  •     Strong telephone skills; prior call center experience preferred
  •     Must be able to type a minimum 25 words per minute
  •     Excellent diction and grammar
  •     Proficiency with computers and software
  •     Strong written and verbal communication skills
  •     Dependable and responsible
  •     Work with minimal supervision
  •     Exhibit sense of urgency
  •     Show initiative and take an enthusiastic proactive approach to work

All job applicants must be authorized to work in the United States.  A background investigation will be performed.

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