Director of Research
|Location:||Washington DC - HQ|
|# of Openings:||2|
CoStar Group is the leading commercial real estate information provider for the United States. Our products are used by over 180,000 commercial real estate professionals who rely on our services for their important information and marketing needs. CoStar data is vital to commercial real estate brokers, owners and other CRE professionals to make smarter decisions about their markets and investments. To put it simply, we are the Bloomberg of commercial real estate information.
We are looking for a Research Director to offer distinctly superior leadership through data and content mastery, commercial support and the development and execution of strategies that deliver on CoStar's business objectives to join our industry-leading research team in downtown Washington, DC!
Joining CoStar Group puts you in the heart of the dynamic, fast paced commercial real estate industry. CoStar changed the way commercial real estate works by empowering professionals with the industry's largest database of researched, unbiased commercial property information. Today, CoStar Group (Nasdaq: CSGP) is the premier information, marketing and analytic solution for tens of thousands of commercial real estate brokers, owners, developers, investors, lenders, appraisers and more. We have invested over $1 billion in our research operations and we are currently seeking enthusiastic, customer-focused Research Associates at our state-of-the-art headquarters Washington, DC.
Directors of Research are responsible for maximizing database Accuracy and content quality related to their assigned Geo(s) or specialty research area. Directors lead 3-5 Research Managers on four interrelated missions
(b) increasing staff engagement and retention,
(c) developing great people who can deliver on CoStar growth opportunities, and
(d) coordinating across centers and functions to increase efficiency and maximize CoStar’s commercial impact.
Research Directors offer distinctly superior leadership through data and content mastery, commercial support, and the ability to pro-actively maximize operational efficiencies by collaborating with peers across the department.
Many of the world's most prestigious organizations rely on the information services provided by CoStar and its subsidiaries. Our Research Associates collectively provide the data facilitating over $500 billion dollars in real estate transactions annually--can you imagine yourself being a part of leading this integral team?
Primary Responsibilities of the Research Director:
Producing Accurate Data and Outstanding Content:
Directors are responsible for leading multiple teams that collect data and enter it into the research system. They strive to achieve 100% data Accuracy for their clients. They proactively work to ensure that their managers and teams proactively minimize all forms of errors and special project work through reinforcement of correct research process. They reinforce the standard for efficient creation of Market data, related reports and the communication of business insight from CoStar data. They are highly motivated to continually develop levels of CRE expertise that both improve Researcher engagement and give clients confidence in their mastery of CoStar data and its implications.
Delivering Client Service Excellence:
Directors are responsible for working closely with the largest clients across their Geo to deliver outstanding service, reinforce all client relationships in each of their Markets and work with the sales group to support renewals and new business. They build and deepen trusted relationships with all Market participants across their Geo in a way that enables their CoStar teams to improve data Accuracy. They earn the trust and respect of senior sales force executives because of their superior client engagement skills. They deliver high quality presentations in client meetings of all types. Directors work together and with other groups to continuously improve CoStar’s standard for communicating the value of CoStar data and its business implications.
Management, Coaching and Development:
Directors spend the majority of their time closely interacting with their Research Managers to drive ownership of results, create a positive and engaged work environment, ensure correct research process, provide feedback, maintain a “floor presence,” and support client service. Directors continuously coach their Managers to adopt a range of communication and improvement strategies that best drive RA performance by reflecting different levels of skill and learning styles.
Driving Department-wide Operational Efficiencies:
Directors are expected to work together as a group to improve performance results by cost-efficiently load-balancing resources across Markets and Geos, and to implement department-wide initiatives and projects. They effectively coordinate work across all affected parties to ensure consistent execution and high performance without requiring intervention by senior leadership. Directors are passionate about driving efficiencies, improving quality and responsiveness by transferring knowledge and best practices with each other and across the Department. Directors work together to proactively reduce reliance on special projects and remedial action—whether at the micro level (e.g. by teaching teams to find and exploit data leads in every touch point with contacts) or at the macro level (e.g. by pre-empting the need for major rework in core processes).
Attracting, Hiring, Engaging and Retaining the Best Staff:
Skills and Qualifications:
Requirements: qualified candidates must possess the following
Join CoStar and enjoy our new office space in the heart of the nation's capital, situated near 3 Metro stations, the Verizon Center, the national mall, and hundreds of shops and restaurants. Enjoy a state-of-the-art environment, with an open floor plan, rooftop patio, and staff lounge. CoStar provides free healthy snacks, onsite yoga classes, a brand new fitness center, onsite concierge for dry-cleaning and shoe repair, many additional staff discounts and Metro subsidies. Enjoy the free use of company bikes and segways to get around even faster!
CoStar offers a benefits plan ranked among the top 10% of employers nationwide, including generous medical, dental, prescription, and vision insurance (through Aetna); a 401k plan with company match and employee stock purchase plan; and extensive paid training throughout your career.
We are proud to be an Equal Opportunity Employer m/f/d/v.
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