Claim Advisor - Calgary

Location: Calgary Office
Employment Type: Full-Time Regular
Department: Claims, Western Region
# of Openings for posting: 1


This position reports to the Manager, Claims.  Working out of our Calgary Claim Office, you will investigate, assess and authorize auto claims.

As a Claim Advisor, you will be accountable for:

  • Interpreting insurance policy wordings, determine policy coverage's and reserves
  • Providing superior customer service experience for policyholders and prompt and equitable settlement of claims
  • Process payments within established authority levels
  • Collaborating with policyholders, service suppliers and other insurance
    companies as needed.

Qualifications and Experience:

  • Minimum high school education or equivalent
  • Prior insurance related experience is an asset
  • Commitment to providing outstanding customer service
  • Proficient keyboard skills and computer literacy
  • Excellent verbal and written communication skills
  • Ability to collaborate with peers and subordinates to reach goals
  • Highly motivated and able to work well independently
  • Enrolled in or completion of, CIP designation

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