Sr. Field Claim Specialist - Special Investigative Unit, Calgary

Location: Calgary Home Office
Employment Type: Full-Time Regular
Department: Claims, Western Region
# of Openings for posting: 1


The Sr. Field Claim Specialist - Special Investigative Unit reports to the Manager, Special Investigative Unit and is accountable for:

  • Investigating, negotiating and settling auto, property and casualty claims of a SIU nature
  • Interpreting insurance policy wordings & determining policy coverages and reserves
  • Ensuring prompt and equitable settlement of claims
  • Providing exceptional customer service
  • Developing and cultivating relationships with vendor partners and industry related contacts
  • Exemplifying the key behaviours and organizational success factors of the company
  • Exemplifying excellent time, desk and cost management

Skills & Qualifications

  • At least 3 years of SIU auto, property and casualty adjusting experience is required
  • Must be comfortable working from home as well as traveling throughout the Alberta territory when necessary
  • Must be able to cultivate relationships with industry related contacts for investigative purposes
  • Excellent documentation and statement taking skills are required
  • Willing to be involved with communicating/training/mentoring with junior adjusters on SIU related matters
  • Proficient with all MS Office products
  • CIP designation or currently aggressively working towards CIP designation and other industry related education
  • College/university preferred


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