Company Overview
Zones, Inc. is a national provider of IT products and solutions to businesses. For more than 20 years, we have provided a single source for IT products and solutions that leverage the value of our deep experience – and our equally deep commitment to our clients' success. We distinguish ourselves by our commitment to providing Five Star Service, which keeps our clients at the forefront of every decision we make. We are committed to providing team members with the resources, tools and training to achieve success and excel in their professional growth.
Position Overview
This position is part of Zones Professional Services team to support Zones’ business foundation as a single-source provider to our clients’ network infrastructure, unified communications, contact center, unified communication application development, security, storage, and wireless solutions.
Zones Inc. is a single source provider to businesses in need of information technology solutions. As the fastest growing company in the channel, we thrive to be the leader in technology solution world through our high standards of operation that centers around uncompromising client support. Zones is a Cisco Certified Premier Partner. Our relationships with Cisco and other industry leading giants such as HP, IBM, and Microsoft provide our clients with the IT leading products and access to an army of experts in these categories.
Key Responsibilities:
-
Implementation and operational support of Microsoft Exchange systems, proactive maintenance and monitoring of Exchange and related systems
-
Support Exchange production server build and configurations including -Disk subsystem configuration and performance including SAN architecture -Exchange backup configuration and monitoring
-
Building Exchange server clusters in production environment
-
Exchange database maintenance
-
Support of all Exchange MAPI clients and ability to troubleshoot client performance and connectivity issue at the LAN and Network levels
-
Support and troubleshoot mail routing and transport
-
Support and planning of migrations from prior versions of Exchange or other platforms to current version of Exchange i.e. 2010
-
Integration of Microsoft Lync into Exchange environments
-
Implementation and configuration of SMTP Gateways, Anti-virus, and Anti-spam tools in an enterprise environment
-
Implementation and support of Exchange integrated Anti-virus
-
Provide services to multiple customer bases
We are seeking candidates with the following:
-
Bachelor's degree in Computer Science, Engineering, or related discipline or equivalent years of experience is acceptable.
-
Microsoft certifications (MCSE or MCITP) Preferred, HP ASE, VMware VCP, Microsoft Lync, Microsoft Virtualization, and VCDX3/VDX4 suggested.
-
Must have skills of a technical lead with excellent communication and analytical skills
-
5 + years of experience supporting Microsoft Exchange
-
Strong analytical skills - ability to diagnose the interoperability of a diverse set of technologies such as Exchange, Active Directory, Lync, VoIP, SQL and A/V, and VMWare
-
Must be very close to the technology - design, configure, and support messaging and communication products
-
Strong Infrastructure Management background - capacity planning, performance management, and security
-
Must have strong system analysis, architecture, design, and administration skills
-
Excellent written, presentation, and verbal communication skills including demonstrated experience presenting technology recommendations from a business perspective
-
Ability to work weekends and/or off hours as necessary to meet clients' needs, with occasional overnight travel
-
Understanding of the industry, market, customers, competitors, suppliers, partners and capabilities of the business.
-
Ability to communicate effectively with clients, colleagues and management.
-
Professional, business-focused attitude and courteous manner towards clients, partners, and peers
-
Ability to travel as needed
At Zones we realize that a competitive compensation and benefits package is extremely important to our team members. We offer comprehensive medical, dental and vision plans; a 401(k) Plan with an annual discretionary match; paid time off; product discounts; and an in-house workout room at our corporate office.
If you meet the qualifications above, are driven by results, and are looking for an exciting career in IT Sales or Sales Support, we want to hear from you!
Zones… Connecting Businesses and Technology…. Connecting People with Opportunity. We are proud to be an E/O/E and a minority owned business. |