Service Request Coordinator (Temp)

Department: Property Management, Residential
Location: New York
City: Bronx
Requisition Code: 0756AC0513


Previous Applicants:

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Description

Service Request Coordinator  (Temp)

Position Summary: WinnResidential is seeking an individual to assist with the overall operation of the maintenance service call functions and preventative maintenance program.

Essential Functions: 

  • Receive and record service requests for residents.  Disburse requests to maintenance supervisors.
  • Answer phones and accept service calls.
  • Perform data entry duties for all service calls. 
  • Maintain YARDI database to ensure data is accurate and up-to-date.  Ensure accuracy of database.
  • Manage preventative maintenance program.
  • Investigate complaints
  • Generate reports as required and maintain accurate filing system
  • Provide excellent customer service to both internal and external customers.

Job Requirements:

  • Experienced with Yardi software a PLUS
  • Must be detailed oriented and extremely organized
  • Must be accustomed with working in a fast paced environment
  • Prior experience handling multiple phone lines  

WinnCompanies Corporate Culture

Founded in 1971, WinnCompanies is a nationally recognized owner, developer and manager of real estate. Our company is over three thousand employees strong, with a presence in 23 states.

We emphasize innovative thinking, value each employee as an individual and offer the chance to share in our dedication to quality and drive for excellence.

WinnCompanies is an Equal Opportunity Employer that values and encourages diversity within the workplace. We are incredibly diverse with 47% of our workforce comprising of women or minorities. Here, you'll enjoy an excellent salary and benefits package in addition to strong career potential in a progressive and growing company.

WinnCompanies is a Drug Free Workplace.

Learn more about us at, www.winnco.com

 

 

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