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The Grand Del Mar

Careers

Careers


Concierge

Location: The Grand Del Mar
Job Code: 110

Description

Just east of the Pacific and slightly north of Expectation.

Welcome to The Grand Del Mar. An elegant tribute to classic Mediterranean estate, seamlessly fusing old-world charm with modern luxury. Here, an award-winning, Renaissance-inspired spa, critically acclaimed dining, exclusive boutique shopping and championship golf- courtesy of legendary course designer Tom Fazio- awaits you.

 
QUALIFICATIONS AND SKILLS
 
  • The Concierge is an expert in handling a variety of critical guest needs.
  • The Concierge is expected to strive to make the impossible achievable for our guests by relying on contacts with local merchants and service providers.
  • Knowledge of the attractions, nightlife, and special services of the surrounding area.
  • Warmly greet and assist guests with various tasks.
  • Make arrangements on items such as transportation, restaurant reservations, interesting places to visit or health and beauty services, cultural events, religious worship, childcare, shopping, florists, and any other needs.
  • Ability to give directions to meetings and events within the hotel as well as explain hotel facilities.
  • Assist guests with receipt of facsimiles, mail, messages and packages and help them process such communications and shipments.
  • Availability to work varying schedules to reflect the business needs of the Resort.
  • Requires good communication skills, both verbal and written.
  • Must be able to exert well-paced ability in limited space.
  • Must be able to stand for long periods of time.
  • Must be able to bend, stoop, squat and stretch to fulfill cleaning tasks.
  • Must be able to occasionally move objects (lift, push, pull, balance, carry) up to 45 pounds.
  • Previous customer service experience preferred.
  • Strong attention to detail and the ability to handle multiple tasks.


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