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YMCA YMCA of Silicon Valley

YMCA of Silicon Valley - Careers


Member Associate I

Branch: El Camino YMCA
City: Mountain View
Employment duration: Part time
Pay range: $10.00 -$12.36 per hour DOE

Description

General Function:

The Member Services Associate is responsible for successfully enrolling potential YMCA members, including providing effective tours and selling YMCA memberships. He or she is responsible for providing prompt, courteous and accurate service to the public, members and YMCA employees over the phone and in person.

 

Qualifications:

  • This position requires a commitment to the YMCA mission and its core values of caring, honesty, respect and responsibility as well as a commitment to building developmental assets in adults and youth.  Additionally, the YMCA values diversity, youth, and a broad vision of health and wellness which is enhanced by relationship building.
  • Possess excellent sales skills, communication skills, and basic computer experience.
  • Possess a courteous, professional manner.
  • Prefer prior sales and customer service experience.
  • Must be able to work independently, meet deadlines, and excel in an environment requiring multi-tasking.
  • Proficient in the English language. Bilingual preferred.
  • Complete Member Services Training Plan within first two weeks of hire.
  • Certified in CPR with AED and First Aid (or certified within 30 days of hire).
  • Trained in Listen First (within first 30 days of hire)
  • Set up on Fitlinxx (within first 30 days of hire)

MUST BE OPEN TO ALL SHIFTS AND WEEKENDS/WEEKDAYS





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