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Membership Associate I

Branch: Page Mill YMCA
City: Palo Alto
Employment duration: Part time
Pay range: $10.20 -$12.12 per hour DOE

Description

General Function:

The Member Services Associate is responsible for successfully enrolling potential YMCA members, including providing effective tours and selling YMCA memberships. He or she is responsible for providing prompt, courteous and accurate service to the public, members and YMCA employees over the phone and in person. This position also has administration responsibilities.

 

Qualifications:

  • This position requires a commitment to the YMCA mission and its core values of caring, honesty, respect and responsibility as well as a commitment to building developmental assets in adults and youth.  Additionally, the YMCA values diversity, youth, and a broad vision of health and wellness which is enhanced by relationship building.
  • Minimum one (1) year progressive experience in sales, customer service/member relations.
  • Possess excellent sales skills, communication skills, and have basic computer experience.
  • Possess a courteous, professional manner.
  • Minimum age of 18.
  • Proficient in the English language. Bilingual preferred.
  • Must have experience working with youth ages 2 months-5 years old.
  • Certified in CPR with AED and First Aid (or certified within 30 days of hire).




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