Arise is the leading virtual call center in the United States and the company's solutions are the industry benchmark for solving many of the persistent problems that plague brick and mortar customer contact centers: high overhead costs, inconsistent customer experience, high demand variability, revenue leakage, and high employee turnover. Accretive, LLC acquired Arise to accelerate Arise’s growth trajectory by infusing world-class management talent into an already thriving business. Arise is one of the fastest growing and most dynamic business services offerings in the US, and is on track to become a major force in the $150B call center market and the virtual services space more broadly. Twelve of the nation’s Fortune 500 companies rely on Arise to help them grow their business through delivering superior multi-channel customer contact center solutions.
Headquartered in Miramar, Florida, Arise has over 180 employees and a network of over 12,000 entrepreneurial, self- incorporated home-based Arise Certified Professionals (ACP's) in the United States and the United Kingdom/Ireland.
The Functional Analyst will provide internal financial and operational reporting, trend analysis, and recommendations to support the decision making process in a variety of projects for Arise’s Client Results Department.
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