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Restaurant Host

Property: LURE + TILL Restaurant, at the Epiphany Hotel
# of openings: 1

Description

We are currently looking for hosts for Epiphany Hotel, the newest boutique hotel soon to be opened in the heart of downtown Palo Alto.

 

PROPERTY OVERVIEW

The renovation and remodel of Commune Hotels + Resorts newest Joie de Vivre property is underway in Palo Alto – The Epiphany Hotel.  This unique luxury boutique hotel is located right in the heart of downtown Palo Alto and is slated to open its doors in early 2014. With 86 rooms, full restaurant and bar, innovative meeting space, and roof top hospitality suites; The Epiphany showcases the best of Joie de Vivre’s creativity towards innovation and design aesthetic.  This property will harness the entrepreneurial passion and enthusiasm of Silicon Valley, while offering an unforgettable guest experience.

 

COMPANY OVERVIEW
We are an international hotel management company with a leading portfolio of transformative, boldly innovative boutique hotel and resort brands. We create the kind of distinct experiences that can transform your day, your trip, or even your life.  Currently, in the midst of ambitious national expansion, Commune plans to add 20 more properties by 2015 through management agreements, joint ventures and acquisitions.

 

Take a look at what we’ve created so far:

·         Joie de Vivre—our hip collection of hotels that focus on the quirky and the local.

·         Thompson Hotels—urban and sophisticated properties that appeal to the modern nomad.

·         Tommie—a design-centric, value-conscious line of hotels in gateway cities internationally.

 

At Commune, we are passionate about our culture and proud to hire high performing individuals that are aligned with our purpose – Creating Transformative Experiences that Inspire the Human Spirit.

 

POSITION PROFILE

This position is responsible for providing quality guest services as it pertains to taking restaurant reservations, PbX operations, greeting and departing comments to guests, seating guests, and delivery of guest services as outlined by Joie de Vivre’s service standards.

 

REQUIREMENTS:

Essential:            

  1.  Ability to satisfactorily communicate in English (speak, read, write) with guests, co-workers and management to their understanding.
  2. Ability to perform assigned duties with attention to detail, speed, accuracy, follow-through, courtesy, cooperativeness and work with a minimum of supervision.
  3. Ability to accurately compute and manipulate mathematical calculations.
  4. Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists.
  5. Ability to effectively deal with internal and external customers, some of whom will require high levels of patience, tact, and diplomacy to defuse anger.
  6. Ability to work well under pressure and handle multiple tasks at once.
  7. Ability to be well organized, maintain concentration, and think clearly.
  1. Two years experience as a host.
  2. Punctuality and regular and reliable attendance.
  3. Interpersonal skills and the ability to work well with co-workers and the public

 

Desirable:

  1. High School graduate, with some college
  2. Knowledge of American style service standards
  3. Knowledge of fine wines, beer, and liquor.
  4. CPR certification
  5. Alcohol awareness certification (TIPS Training)
  6. Fluency in a foreign language, preferably Spanish
  7. Basic computer skills.
  8. Knowledge of P.O.S. system, preferably Micros.

 

 




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