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Receiving Supervisor

Location: New York- Cafes
Job Code: 193
# of Openings: 1


Brief Description:  Persons in this position perform a variety of tasks related to receiving merchandise and maintaining the retail outlet’s inventory management system.


Reports to:      General Manager and Director of Retail Systems


Supervises:      Receiving Staff of up to 3 people


Essential Duties and Responsibilities:

Receiving Duties

  • Supervises the receiving and unloading of shipments of various deliveries.
  • Match carton counts to packing slips, invoices or other documents.
  • Responsible that the Receiving Team check in, scan, and/or enter items into inventory management system within same day of delivery.
  • Inspect boxes for visual damages
  • Record damages or short shipments on the drivers BOL or other documents
  • Ensures the team follows up on credit requests with shipping company or vendor
  • Notify Corporate Allocations department on damages, short shipped or delayed product
  • Maintain receiving logs.
  • Pack and ship product to other locations as requested by the corporate offices
  • Communicate with vendor in regards to mis-shipped or substituted items to be returned


Inventory Management Duties

  • Ensures the Receiving Team Scans all incoming shipments into IMS within same day of delivery.
  • Verify all items scan into stores POS before sending to departments for processing.
  • Close out all receiving documents on a daily basis
  • Notify Corporate Allocations of any items that do not scan or do not have bar codes
  • Oversees the entry of all department Purchase Orders into the PO Management System
  • Notify Department Managers of any Non Approved items on PO’s
  • Scan all required documents to Corporate Accounting department within required deadline


Other Duties

  • Responsible for training all receiving employees on proper receiving procedures and update team as new processes are implemented or modified.
  • Coach & counsel receiving employees regarding their job duties.
  • Complies with all Dean & Deluca rules and regulations including safe food handling procedures
  • Communicate effectively with all Store GM and Corporate Departments
  • Prepare and submit reports as requested.
  • Maintain safe work environment.
  • Support all Company policies and procedures.



  • 1-2 years of prior receiving or similar experience.
  • Prior supervisory experience.
  • Prior retail experience preferred but not required.
  • High school diploma or equivalent.  Some college a plus.
  • Working knowledge of Microsoft Excel and Word.
  • Flexibility to perform assigned tasks independently or as part of a work team.
  • Sense of urgency and ability to meet frequent short timeline goals and deadlines.
  • Ability to read and write in the English language

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