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Systems Engineer

Location: Orange County, CA

Description

The Discipline

The Technical Operations team at Red 5 Studios prides themselves on their technical prowess across all aspects of infrastructure engineering and management.  The team understands the challenges of bringing a AAA online game to life and they work alongside our development teams to build a unified infrastructure that spans the globe in order to empower our audience.  Tech Ops also understands the importance of security and support, and work tirelessly to ensure that our users are provided a worry free environment enabling them to enjoy all the features that our products have to offer.

Responsibilities

  • All standard systems administration tasks, such as: proactive performance tuning, load testing, monitoring and profiling, troubleshooting, back-up and recovery, installations, capacity planning, and configurations on an as needed basis as well as applying patches and performing upgrades
  • Manage Development, Test, QA, and Production environments and implement future enhancements to meet business needs
  • Assist in overall architecture and infrastructure design
  • Proactively manage and implement network security and keep abreast of current security best practices
  • Develop documentation and other materials to support ongoing development, change control, and production maintenance
  • Provide training to developers and Operations staff, while keeping abreast of emerging technologies and features
  • Work as part of the Engineering teams 24x7 on-call shift rotation to troubleshoot production, performance issues, including off-hour maintenance as required
  • Provide strong project management skills

Qualifications

  • 5+ years hands-on experience as a Unix-based (Linux) system administrator in a mission critical environment (DataCenter including 24x7 operations)
  • Intimate knowledge of Linux or Linux-like systems administration, performance and filesystem tuning
  • Strong knowledge of UNIX network services, including the ability to install, configure, and troubleshoot TCP/IP based services, such as DHCP, DNS, SMTP, and NFS
  • Strong knowledge and hands on experience related to high availability web architecture and technology including Apache, Thin, HAProxy, and Rails and Sinatra applications
  • Strong knowledge and hands on experience related to mission critical backup and recovery
  • Experience working in a large-scale MySQL environment
  • Strong ability to write scripts in an administrative language (Python, Ruby, or Shell)
  • Proven ability to work well in a crisis and under pressure
  • Excellent oral and written communications skills
  • Unyielding passion for games

Pluses

  • MMO system administration experience
  • Programming background in any applicable language
  • Experience with Ubuntu Linux
  • Experience with Nagios configurations and deployment
  • Experience managing system configuration with Chef
  • Experience working with systems deployed on AWS infrastructure

The Studio

Red 5 Studios, creator of the free-to-play MMO shooter Firefall (www.firefall.com), is a video game developer dedicated to bringing together millions of gamers from across the planet by creating immersive worlds, intriguing stories, and compelling characters.

Right now, at this very moment, Firefall is being played around the world. In the past month, we've had players log in from such distant lands such as Uruguay, Morocco, and yes even Kazakhstan. It is already a global community with a virtual store that is generating revenue today.

Red 5 Studios has roughly 150 employees--large enough to find the resources or talent that you need to bring your vision to life, but small enough where you have the opportunity to make a massive difference. Every employee leaves their indelible mark on the identity of Firefall. Everyone.

THIS is the place to come if you seek mastery of your chosen vocation. These are the fertile grounds where you can learn from like-minded individuals that come from a cornucopia of industry-renown studios, such as Naughty Dog, Bungie, Insomniac, Blizzard and Microsoft. Every employee brings a significant knowledge base and we solicit best business practices from previous experiences.

THIS is the studio to join if you want a chance to contribute to a fundamental shift in the way games are crafted. Firefall encompasses an original art style, a proprietary in-house engine, and a determination to make the free-to-play model work without being pay-to-win. We believe the free-to-play experience can be a win-win scenario for both the consumer and us alike. With no barrier to trying the game, we believe it welcomes the greatest number of gamers possible. By having to work for gamers' micro-transactions, it forces us to be ever vigilant on quality, forging a tight relationship with the community that will give the world of Firefall's New Eden a very long lifespan with years of continued development.

THIS is the place for you if you value autonomy. If you want a chance to stretch your skills and excel in your chosen vocation, without the constant Orwellian presence of a publisher or middle management questioning your every move, this is for you. We trust our employees. We empower one another to make the game that we want to play.

We're on a mission to create a living, breathing world unlike any other for players to explore. We aren't constrained by a specific title or role; and individuals are often asked to tackle many challenges. We understand the challenges of bringing a AAA online game to life, and we invite you to join us on this exciting adventure.

 





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