Housekeeping Supervisor


Category: Hospitality & Lodging
Location: Turning Stone Resort Casino
Program: 328 - Lodge Housekeeping
Now Hiring: FT
Shift: Swing
Pay Rate: salary
Posting Date: 3/4/13

Description

Turning Stone Resort & Casino is currently recruiting a Housekeeping Supervisor within the Lodge at
Turning Stone.  Candidates must be able to work a flexible schedule including evenings, weekends
and holidays.

 Essential Functions:

  • Efficiently schedules days off for all Team Leaders, Housekeepers, Housepersons and Linen Attendants. Monitors hours worked and adjusts staffing levels to reflect changes in occupancy.
  • Always prepares daily work assignments for Team Leaders. Provides input for the work schedules for Guest Room Attendants, Housepersons, and Linen Attendants.
  • Effectively reviews linen requisitions and invoices to guarantee that charges are  appropriate and coincide with invoiced amount.
  • Demonstrates an understanding of the importance of special project cleaning for all areas of the hotel and schedules appropriately.
  • Consistently monitors recruitment needs and interviews prospective candidates making  informed selections while ensuring Human Resources and the Executive and Assistant Housekeeper are notified of decision. Ensures that new Team Members are assigned to the appropriate Team Leader for thorough on the job training. Reviews all training information prior to allowing the Team Member to be assigned to an area independently.
  • Inspects on a daily basis a quantity of rooms cleaned and advises Team Leaders of any deficiencies found. 
  • Always communicates status of guest rooms and any special requests to Hotel Front Desk.
  • Works daily with hotel computer system, updating room status, turn down reports, special request reports and other daily reports.
  • Routinely conducts periodic linen and supply inventories and communicates results to superiors. Ensures adequate supplies are available for the completion of daily requirements.
  • Ensures all OSHA and safety requirements are met or exceeded and conducts safety classes as needed.
  • Always takes the initiative to set up shift meetings and convey pertinent information to staff regarding policy, promotional or scheduling changes. Monitors business flow to  develop efficient training, break and shift schedules.
  • Demonstrates an understanding of PAF administration and in doing so, efficiently tracks LOA’s and vacation time.

Requirements:

  • Must have a high school diploma or G.E.D.
  • Must have prior experience in hotel housekeeping.
  • Prior leadership experience required.
  • Must have knowledge of all housekeeping standards.
  • Scheduling experience required.
  • Must possess excellent communication skills.
  • Must be able to accommodate a flexible work schedule.

This job description is intended to be illustrative of the position's duties and should not be construed to be an exhaustive statement of the essential
functions of the job.    

 




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